Black Duck Software, Inc.

VicePresidentTechnicalServices

United States
The Brief

“Vice President Technical Services at Black Duck Software, Inc.. Define and own operating model. Integrate implementation delivery”

What You'll Achieve.

Customer outcomes; Services monetization; Margin contribution; Measurable, sustained value

What You'll Do.

Define and own operating model

Integrate implementation delivery

Lead customer technical journey

Build and execute delivery methodology

Establish role boundaries

Champion 'get the job done' mindset

How You'll Work.

Team & Collaboration

Establish handoff protocols between Technical Services, Customer Success, and Support

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