Mastercard
VicePresident,SMESalesOperations
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“Vice President, SME Sales Operations at Mastercard. Skills: Sales Operations, Revenue Operations, Channel Sales, Strategic Planning. Own strategic planning. Own operational forecasting”
What You'll Achieve.
Enable scalable growth; Optimize sales funnel performance; Drive revenue realization; Improve visibility; Improve activation readiness
Industry & Context.
Identify risks; Identify bottlenecks; Identify dependencies; Drive resolution
What They're Looking For.
Must Have
Bachelor's degree, Significant experience in Sales Operations, Significant experience in Revenue Operations, Significant experience in Commercial Strategy, Significant experience in business leadership, Advanced proficiency in reporting tools, Advanced proficiency in analytics tools, Advanced proficiency in Salesforce, Advanced proficiency in Excel, Exceptional PPT skills
Nice to Have
MBA or advanced business degree, Experience supporting enterprise sales, Experience supporting channel sales
What You'll Do.
Own strategic planning
Own operational forecasting
Develop executive dashboards
Develop business reviews
Partner with Sales leadership
Drive operational rigor
Drive pipeline visibility
Drive performance accountability
Act as operational lead
Oversee activation progress
Ensure implementation milestones
Ensure commercialization timelines
Identify dependencies
Collaborate with Finance
Collaborate with Product
Collaborate with Customer Success
Collaborate with Sales enablement
Collaborate with Implementation teams
Align business priorities
Align execution plans
Lead revenue reporting
Ensure accurate insights
Ensure timely insights
Ensure actionable insights
Drive process optimization
Drive operational scalability
Support annual operating plans
Support strategic initiatives
Support executive presentations
Establish operational cadence
Establish governance mechanisms
How You'll Work.
Team & Collaboration
Cross-functional teams; Sales leadership; Finance teams; Regional teams; Matrixed organizations; Sales enablement teams; Implementation teams
Communication Scope
Executive presentations; Business reviews
Process & Methodology
Strategic planning, Operational planning, Process optimization, Governance models
Full Job Description
**Our Purpose** _Mastercard powers economies and empowers people in 200 + countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ **Title and Summary** ### Vice President, SME Sales Operations ### The VP, SME Channel Sales Operations is responsible for enabling scalable growth across the newly formed SME Channel Distribution organization through operational excellence, strategic planning, KPI reporting, and portfolio health management. This role serves as a strategic operator and business partner focused on optimizing performance across the sales funnel, including sales and revenue reporting, portfolio insights, forecasting, and operational planning. Partnering closely with Sales, Finance, and regional teams, the role drives accountability, visibility, and execution across revenue-generating initiatives while serving as the centralized lead overseeing activation and revenue realization for signed portfolios. Role In this highly visible role, you will: • Own strategic planning and operational forecasting tied to Revenue and portfolio performance • Develop executive-level dashboards, KPIs, and business reviews to support decision-making and growth planning • Partner with Sales leadership to drive operational rigor, pipeline visibility, and performance accountability globally • Act as the centralized operational lead overseeing activation progress for signed portfolios, ensuring implementation milestones and commercialization timelines remain on track • Identify risks, bottlenecks, and dependencies impacting activation and revenue realization, escalating and driving resolution where needed •
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