Mastercard
Financial Services
VicePresident,RevenueOperations
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“Vice President, Revenue Operations at Mastercard. Skills: Revenue Operations, Billing Operations, Change Management, Automation Strategy. Define strategic roadmap for Revenue Operations. Align roadmap to Mastercard's growth strategy”
What You'll Achieve.
Ensure operations sustainable; Ensure operations scalable; Ensure operations transparent; Ensure operations flexible; Reduce key-person dependency; Enable scalable onboarding; Ensure operating model scales with growth
Industry & Context.
Root cause analysis; Data-driven decision making
What They're Looking For.
Must Have
5+ years billing/revenue operations experience, Enterprise scale experience, Track record building high-performing organizations, Proven ability to drive operational excellence, End-to-end billing lifecycle experience, Experience with ERP transformation or platform modernization, Ability to lead through ambiguity, Make sound decisions under pressure, Maintain alignment with enterprise objectives
Nice to Have
CFA charterholder preferred, CPA preferred, FRM preferred, Series 7 license preferred, Series 63 license preferred, Series 65 license preferred, Bloomberg Terminal proficiency preferred, Reuters Eikon proficiency preferred, FactSet proficiency preferred, Murex proficiency preferred, Calypso proficiency preferred
What You'll Do.
Define strategic roadmap for Revenue Operations
Align roadmap to Mastercard's growth strategy
Provide oversight across operational verticals
Ensure consistent governance and shared standards
Preserve agility for vertical-specific needs
Drive organizational shift to proactive model
Drive cultural transformation
Drive stakeholder alignment
Drive sustainable adoption frameworks
Serve as strategic partner to leadership
Influence enterprise decisions on billing strategy
Influence revenue system investments
Influence operational priorities
Represent Revenue Operations in governance bodies
Establish and enforce governance across ROE
Identify systemic risks
Partner to remediate risks
Sponsor large-scale implementations
Sponsor system transformations
Sponsor M&A integrations
Sponsor new product onboarding
Define automation and AI strategy
Identify high-impact use cases for RPA
Identify use cases for intelligent automation
Identify use cases for agentic AI
Identify use cases for workflow orchestration
Own knowledge management and training strategy
Build and maintain documentation
Build training curricula
Build self-service resources
Build best-practice frameworks
Reduce key-person dependency
Enable scalable onboarding
Instill a performance culture
Monitor enterprise metrics
Ensure operating model scales with growth
Set strategic direction for customer experience
Build and develop a high-performing leadership team
Own succession planning
Own talent assessment
Own performance management
Foster accountabilities
How You'll Work.
Team & Collaboration
GBSC leadership; Controllership; Regional Finance; Product; Technology; Enterprise stakeholders; Finance; Audit; Risk; Cross-functional governance bodies
Communication Scope
Executive presentations; Board briefings; Governance bodies
Process & Methodology
Program management, Change management, System transformations, M&A integrations, Product onboarding
Full Job Description
**Our Purpose** _Mastercard powers economies and empowers people in 200 + countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ **Title and Summary** ### Vice President, Revenue Operations ### Overview About Mastercard Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results. About GBSC The Global Business Solutions Center (GBSC) is a powerhouse of innovation and strategic partnership inside of Mastercard that combines operational excellence with a vision for what’s next. More than a service provider, it is a collaborative force that delivers impactful outcomes. Anchored in strong, reliable operations, the GBSC brings to life bold ideas that empower teams across Finance, Legal, People & Capability, Sales, Marketing, and Product. About the Role Revenue Operations & Enablement (ROE), part of Revenue Accounting Services in GBSC, is seeking a Vice President, Reve
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