Novo
Fintech
VicePresident,Product
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“Vice President, Product at Novo. Skills: Product vision, Product strategy, AI product strategy. Define product vision. Champion product vision”
What You'll Achieve.
Advance mission; Support customer base expansion; Support business operations expansion; Ship products customers love; Support new generations of small businesses
Industry & Context.
Evidence-based decisions; Data-driven decisions; Problem identification; Problem solving
What They're Looking For.
Must Have
10+ years product management, 3-5 years senior product leadership, Product strategy track record, Shipped customer-facing products, Experience in regulated environment, Understanding money movement, Understanding payments, Understanding card economics, Understanding interchange economics, Understanding lending products, Deep fluency with data, Defining metrics, Designing experiments, Rigorous analysis, Lead and motivate product teams, Manage cross-functional initiatives, Communicate with stakeholders, Partner with Engineering, Partner with Design, Partner with Compliance, Partner with external partners, Deliver products within regulatory constraints, Define AI product strategy, Ship AI-powered features, Use AI tools to accelerate work, Product judgment, Bias toward action, Proactive problem identification, Proactive problem solving, Thrive in fast-paced startup
Nice to Have
Fintech leadership experience, Financial services leadership experience, Banking leadership experience, Advanced degree, MBA preferred, Technical Master's preferred
What You'll Do.
Define product vision
Champion product vision
Define product strategy
Translate market opportunities
Translate customer needs
Translate competitive dynamics
Make prioritization decisions
Establish product development process
Run product development process
Ensure timely delivery
Ensure successful outcomes
Drive key initiatives
Define success metrics
Hold organization accountable
Lead product managers
Mentor product managers
Grow product managers
Foster collaboration culture
Foster customer obsession culture
Foster continuous improvement culture
Foster high ownership culture
Set clear expectations
Set performance standards
Recruit product talent
Retain product talent
Establish product craft
Establish product rituals
Establish best practices
Partner with Engineering leadership
Partner with Design leadership
Collaborate with Operations
Collaborate with Risk
Collaborate with Compliance
Collaborate with Legal
Manage relationships with banking partners
Manage joint roadmaps with banking partners
Manage relationships with third-party providers
Manage joint roadmaps with third-party providers
Communicate with stakeholders
Identify AI improvements
Identify ML improvements
Set vision for AI-native features
Build discovery practices
Build evaluation practices
Validate AI-native features
Ensure AI features meet bar
Make build-vs-buy decisions
Develop customer understanding
Develop workflow understanding
Build continuous discovery practice
Surface problems worth solving
Monitor market trends
Monitor competitor trends
Monitor regulatory trends
Recommend strategic actions
Own product portfolio metrics
Favor cohort-based analysis
Inform investment decisions
Partner with Analytics
Build product instrumentation
Build product dashboards
Contribute to strategic planning
Define resourcing trade-offs
Define investment trade-offs
How You'll Work.
Team & Collaboration
Cross-functional partnership; Engineering and Design alignment; Operations, Risk, Compliance; Legal partnership; Banking partner relationships; Third-party provider relationships; Technical and non-technical stakeholders; Executive team communication; Board communication; AI product development; AI feature development; AI tool usage
Communication Scope
Board presentations; Investor communications
Process & Methodology
Roadmap planning, Product development process
Full Job Description
COMPANY DESCRIPTION Novo is a venture-backed fintech that simplifies banking for small businesses. Since our Fall 2018 beta launch, we've expanded offerings from free checking accounts and debit cards to lending products, business tools (invoices, bookkeeping, and more), and integrations. Today, Novo is a powerfully simple banking platform that serves over 250,000 small businesses. In addition to providing smart tools built for entrepreneurs to better run and grow their businesses, Novo has processed billions in transactions in partnership with a number of established banking partners. Our vision is to be the go-to platform serving small businesses – from launch to everyday – so business owners can focus on growing, while Novo provides seamless money movement, money storage, and access to capital. We'd like to look back 5–10 years from now and know that we helped new generations of small businesses succeed because of the work we did at Novo. Novo raised $170 million in venture capital and is backed by leading investors, including Stripes, Valar Ventures, Crosslink Capital, and Notable Capital (formerly GGV). Learn more at https://www.novo.co. ROLE DESCRIPTION Novo is seeking a highly experienced and motivated product leader to own and drive the strategy, roadmap, and execution of our product portfolio. This role is critical to defining what we build and why, ensuring that every product decision advances our mission of simplifying banking for small businesses while supporting our rapidly expanding customer base and business operations. The ideal candidate is a hands-on leader who can set a compelling product vision, translate it into a prioritized roadmap, harness AI both to reimagine the customer experience and to sharpen how the product team works, and partner closely with engineering, design, operations, and our banking partners to ship products that customers love within a dynamic, regulated fintech environment. RESPONSIBILITIES PRODUCT VISION & STRATEGY - Define
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