Ridwell
Leadership
VicePresident,Operations
Neural analysis suggests this role is
optimal for Executive candidates.
“Vice President, Operations at Ridwell. Skills: Operations leadership, Scaling operations, Frontline leadership. Oversee operational functions. Develop operations strategy”
What You'll Achieve.
Achieve operational performance metrics; Launch new facilities; Stabilize operating locations; Support financial performance; Achieve market profitability; Develop high-performing leaders; Drive process improvements
Industry & Context.
Data-driven decision making; Root cause analysis
Average one trip per month
What They're Looking For.
Must Have
10+ years operations leadership, Scale multi-site operations, Ownership of large P&L, Lead operations with unionized employees, Build operational systems, Experience in logistics, Experience in transportation, Experience in fulfillment, Experience in warehouse operations, Experience in marketplace businesses, Experience in subscription services, Experience in complex service operations, Analytical skills, Data-driven decision making, Leverage technology for operations, Lead leaders, Exceptional communication skills, Exceptional leadership skills, Exceptional organizational development skills, Ability to travel nationally
Nice to Have
Founder or startup executive experience, Experience working in unionized environments
What You'll Do.
Oversee operational functions
Develop operations strategy
Execute operations strategy
Ensure operational decisions support performance
Structure operational network
Scale mail-in recycling business
Leverage data for priorities
Identify opportunities
Drive continuous improvement
Advance use of technology
Improve operational performance
Improve decision-making
Own operational metrics
Deliver predictable results
Deliver high-quality results
Partner with People Operations
Partner with Partnerships
Partner with Member Success
Align operational capabilities
Evaluate customer density
Evaluate transportation costs
Evaluate processing capacity
Evaluate operational efficiency
Inform strategic investments
Determine infrastructure leverage
Determine resource leverage
Evaluate network growth opportunities
Execute network growth opportunities
Lead operational planning
Lead operational execution
Build scaling systems
Build scaling processes
Maintain member experience
Maintain connection to frontline employees
Understand operational realities
Spend time in markets
Spend time in warehouses
Spend time in field operations
Understand operational challenges
Ensure operational decisions support employee success
Foster employee culture
Foster positive labor relations
Partner with union representatives
Support a safe workforce
Support an engaged workforce
Support a high-performing workforce
Champion a culture of safety
Ensure employee training
Ensure employee resources
Ensure employee accountability
Ensure leadership support
How You'll Work.
Team & Collaboration
Cross-functional teams; Executive team; Union representatives; Operational leaders; Frontline employees
Communication Scope
Executive presentations; Leadership communication
Full Job Description
## Description About Ridwell Ridwell is a service that inspires people to create a future without waste. Today, we make it easy to reuse and recycle more by identifying recyclable and reusable items that the city doesn't collect, picking them up from our customers' doorsteps, and matching them with local partners that can use them sustainably. Our future plans go much further and include making zero waste a reality for millions. As a B Corp-certified company, sustainability isn't just a company value—it's a fundamental part of our purpose and interests. Our mission is to empower communities to waste less, and every success our team celebrates means more waste saved from the landfill and more valuable donations in the hands of local non-profits. We’re funded and growing quickly and can't wait to add to our team. We offer a strong benefits package, a flexible work and vacation schedule, and a team invested in the personal growth of its employees. Joining our team provides an opportunity to make a meaningful impact with an evolving young company! ## Our Values Our member is our hero. Our members are at the core of our company. Only by empowering them can we accomplish our vision.We Never Settle. We are relentlessly pursuing the exceptional and challenging the status quo–always making our service, experience, and company better.We Take Our Success Personally. We all have a stake in the success of Ridwell. You are empowered to make an impact. Purpose Drives Our Actions. Knowing why we are doing something enables us to focus on what is truly important.We Are Stronger Together. Every person is critical to our success. We need diverse perspectives to execute on creative solutions. By fostering collaboration and connection at every level, we can be phenomenal. ## About the Role You are an exceptional operations leader who will serve as a key member of Ridwell's executive team. Reporting into Ridwell’s CEO & co-founder, you will be responsible for leading and sustaining the
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