Ridwell

Leadership

VicePresident,Operations

$180–220k Seattle, Washington, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Executive candidates.

The Brief

“Vice President, Operations at Ridwell. Skills: Operations leadership, Scaling operations, Frontline leadership. Oversee operational functions. Develop operations strategy”

What You'll Achieve.

Achieve operational performance metrics; Launch new facilities; Stabilize operating locations; Support financial performance; Achieve market profitability; Develop high-performing leaders; Drive process improvements

Industry & Context.

Leadership
Problems you'll solve

Data-driven decision making; Root cause analysis

Eligibility Requirements

Average one trip per month

What They're Looking For.

Must Have

10+ years operations leadership, Scale multi-site operations, Ownership of large P&L, Lead operations with unionized employees, Build operational systems, Experience in logistics, Experience in transportation, Experience in fulfillment, Experience in warehouse operations, Experience in marketplace businesses, Experience in subscription services, Experience in complex service operations, Analytical skills, Data-driven decision making, Leverage technology for operations, Lead leaders, Exceptional communication skills, Exceptional leadership skills, Exceptional organizational development skills, Ability to travel nationally

Nice to Have

Founder or startup executive experience, Experience working in unionized environments

What You'll Do.

Oversee operational functions

Develop operations strategy

Execute operations strategy

Ensure operational decisions support performance

Structure operational network

Scale mail-in recycling business

Leverage data for priorities

Identify opportunities

Drive continuous improvement

Advance use of technology

Improve operational performance

Improve decision-making

Own operational metrics

Deliver predictable results

Deliver high-quality results

Partner with People Operations

Partner with Partnerships

Partner with Member Success

Align operational capabilities

Evaluate customer density

Evaluate transportation costs

Evaluate processing capacity

Evaluate operational efficiency

Inform strategic investments

Determine infrastructure leverage

Determine resource leverage

Evaluate network growth opportunities

Execute network growth opportunities

Lead operational planning

Lead operational execution

Build scaling systems

Build scaling processes

Maintain member experience

Maintain connection to frontline employees

Understand operational realities

Spend time in markets

Spend time in warehouses

Spend time in field operations

Understand operational challenges

Ensure operational decisions support employee success

Foster employee culture

Foster positive labor relations

Partner with union representatives

Support a safe workforce

Support an engaged workforce

Support a high-performing workforce

Champion a culture of safety

Ensure employee training

Ensure employee resources

Ensure employee accountability

Ensure leadership support

How You'll Work.

Team & Collaboration

Cross-functional teams; Executive team; Union representatives; Operational leaders; Frontline employees

Communication Scope

Executive presentations; Leadership communication

Full Job Description

## Description About Ridwell Ridwell is a service that inspires people to create a future without waste. Today, we make it easy to reuse and recycle more by identifying recyclable and reusable items that the city doesn't collect, picking them up from our customers' doorsteps, and matching them with local partners that can use them sustainably. Our future plans go much further and include making zero waste a reality for millions.   As a B Corp-certified company, sustainability isn't just a company value—it's a fundamental part of our purpose and interests. Our mission is to empower communities to waste less, and every success our team celebrates means more waste saved from the landfill and more valuable donations in the hands of local non-profits. We’re funded and growing quickly and can't wait to add to our team. We offer a strong benefits package, a flexible work and vacation schedule, and a team invested in the personal growth of its employees. Joining our team provides an opportunity to make a meaningful impact with an evolving young company! ## Our Values Our member is our hero. Our members are at the core of our company. Only by empowering them can we accomplish our vision.We Never Settle. We are relentlessly pursuing the exceptional and challenging the status quo–always making our service, experience, and company better.We Take Our Success Personally. We all have a stake in the success of Ridwell. You are empowered to make an impact. Purpose Drives Our Actions. Knowing why we are doing something enables us to focus on what is truly important.We Are Stronger Together. Every person is critical to our success. We need diverse perspectives to execute on creative solutions. By fostering collaboration and connection at every level, we can be phenomenal. ## About the Role You are an exceptional operations leader who will serve as a key member of Ridwell's executive team. Reporting into Ridwell’s CEO & co-founder, you will be responsible for leading and sustaining the

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