VicePresidentofOperations

Vice President of Operations Caliber Service Management — A Leo Facilities Maintenance Company Location: Exton, PA (on-site 4+ days/week strongly preferred; exceptional candidates elsewhere considered, with regular travel) Reports to: President, Caliber About Leo Facilities Maintenance Leo Facilities Maintenance is a premier national facilities maintenance platform within the Orion Group, delivering interior and exterior services across HVAC, plumbing, electrical, handyman, locks Leo’s CEO, Cecil Moore, came up through the Caliber CEO seat before being promoted to lead the platform. As Caliber continues to scale, the President is hiring a Vice President of Operations to serve as their right hand and the operating engine of the business. About the Role We are seeking a driven, results-oriented Vice President of Operations to be the right-hand operator to the President of Caliber and to lead day-to-day execution of a ~$130M facilities maintenance business. You will own service delivery, operational metrics, margin, and customer outcomes across Caliber’s geographies and service lines — delivered through a dispersed network of service providers and field teams. You will translate strategy into action, install operating rigor where it is missing, and unlock the next leg of profitable growth. This is a highly visible leadership role that demands strategic vision, decisive hands-on execution, KPI discipline, and the grit to lead through episodic peak-season demand. What You’ll Do • Serve as the President’s right hand — own the operating cadence, translate strategy into weekly execution, and step in on behalf of the President with customers, FM partners, and the Leo platform team as needed. • Own operational P standardize dispatch, scheduling, work-order management, and quality assurance across a dispersed, subcontracted workforce. • Install and run a disciplined, KPI-rich operating rhythm — daily huddles, weekly ops reviews, monthly business reviews — covering on-time serv