Orion Group
Real Estate
VicePresidentofOperations
“Vice President of Operations at Orion Group. Skills: Operations leadership, Service delivery, Continuous improvement. Serve as President’s right hand. Own operating cadence”
What You'll Achieve.
Grow revenue; Expand margin; Convert cash faster; Earn customer trust; Earn partner trust; Achieve gross-margin attainment; Reduce days-to-invoice; Improve service-to-cash DSO; Meet on-time service SLAs; Meet work-order management SLAs; Improve quality scores; Improve dispatch productivity; Achieve no-red service scores; Achieve no-risk service scores; Retain JLL; Expand named accounts; Diversify toward direct relationships; Achieve zero serious-injury events; Develop successor for key roles; Integrate acquisitions successfully; Deliver peak snow season admirably; Hold service through peak season; Hold safety through peak season; Hold margin through peak season
Industry & Context.
Root cause analysis; Margin compression analytics
On-site 4+ days/week, Regular travel
What You'll Do.
Serve as President’s right hand
Own operating cadence
Translate strategy into execution
Step in for President
Own operational metrics
Own customer outcomes
Standardize scheduling
Standardize work-order management
Standardize quality assurance
Install operating rhythm
Cover on-time service
Cover work-order management
Cover gross-margin bridges
Cover daily-management stats
Stand up margin analytics
Partner with estimation
Tighten service-to-cash
Reduce days-to-invoice
Improve work-order-to-invoice flow
Ensure compliant field practices
Drive measurable safety improvement
Target zero serious-injury events
Protect FM partner relationships
Deepen FM partner relationships
Support diversification into direct customers
Operationalize new service-line adjacencies
Lead operations organization
Hire operations staff
Onboard operations staff
Coach operations staff
Succession-plan operations staff
Lead business through peak snow season
Align capacity for peak season
Align service providers for peak season
Align field execution for peak season
Support integration of acquisitions
Roll out operating systems
Standardize acquired operations
Rebadge acquired operations
Drive continuous improvement
Embed ownership mentality
Own technology adoption
Ensure audit-ready data
How You'll Work.
Team & Collaboration
Cross-functional teams; FM partners; Leo platform team; Finance partnership; Estimation and pricing teams; Direct customer relationships
Communication Scope
Customer presentations; Partner presentations
Process & Methodology
Lean, A3, Kaizen
Applying for this Vice President of Operations role?
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