Orion Group

Real Estate

VicePresidentofOperations

$225–350k ~AI est. Exton, Pennsylvania, United States FULL TIME Remote Friendly
The Brief

“Vice President of Operations at Orion Group. Skills: Operations leadership, Service delivery, Continuous improvement. Serve as President’s right hand. Own operating cadence”

What You'll Achieve.

Grow revenue; Expand margin; Convert cash faster; Earn customer trust; Earn partner trust; Achieve gross-margin attainment; Reduce days-to-invoice; Improve service-to-cash DSO; Meet on-time service SLAs; Meet work-order management SLAs; Improve quality scores; Improve dispatch productivity; Achieve no-red service scores; Achieve no-risk service scores; Retain JLL; Expand named accounts; Diversify toward direct relationships; Achieve zero serious-injury events; Develop successor for key roles; Integrate acquisitions successfully; Deliver peak snow season admirably; Hold service through peak season; Hold safety through peak season; Hold margin through peak season

Industry & Context.

Real Estate
Problems you'll solve

Root cause analysis; Margin compression analytics

Eligibility Requirements

On-site 4+ days/week, Regular travel

What You'll Do.

Serve as President’s right hand

Own operating cadence

Translate strategy into execution

Step in for President

Own operational metrics

Own customer outcomes

Standardize scheduling

Standardize work-order management

Standardize quality assurance

Install operating rhythm

Cover on-time service

Cover work-order management

Cover gross-margin bridges

Cover daily-management stats

Stand up margin analytics

Partner with estimation

Tighten service-to-cash

Reduce days-to-invoice

Improve work-order-to-invoice flow

Ensure compliant field practices

Drive measurable safety improvement

Target zero serious-injury events

Protect FM partner relationships

Deepen FM partner relationships

Support diversification into direct customers

Operationalize new service-line adjacencies

Lead operations organization

Hire operations staff

Onboard operations staff

Coach operations staff

Succession-plan operations staff

Lead business through peak snow season

Align capacity for peak season

Align service providers for peak season

Align field execution for peak season

Support integration of acquisitions

Roll out operating systems

Standardize acquired operations

Rebadge acquired operations

Drive continuous improvement

Embed ownership mentality

Own technology adoption

Ensure audit-ready data

How You'll Work.

Team & Collaboration

Cross-functional teams; FM partners; Leo platform team; Finance partnership; Estimation and pricing teams; Direct customer relationships

Communication Scope

Customer presentations; Partner presentations

Process & Methodology

Lean, A3, Kaizen

Free ATS check

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