NBCUniversal
media and entertainment
VicePresident,GlobalRetailCreative
“Vice President, Global Retail Creative at NBCUniversal. Skills: global creative vision for retail environments, visual merchandising strategy, store design strategy, creative direction, experience development, design execution, leadership. Define and lead the global visual merchandising and store design strategy. Establish design principles, standards, and governance for store environments, fixtures, and experiential retail formats”
What You'll Achieve.
elevate guest experience; maximize commercial performance; ensure consistency across all destinations; driving growth and delivering results through specific product launch campaigns and how creative execution contributed to driving revenue.; driving revenue; drive revenue, guest spend, and overall retail performance; assess effectiveness of retail retail environments
Industry & Context.
resolve competing priorities
Ability to interact/conduct business with global internal and external partners outside of established local business hours and days, Experience with localized regulatory requirements for store design (OSHA, ADA) within the USA., Experience with localized international regulatory requirements for store design. Asia & the UK/EU a plus., external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision.
What They're Looking For.
Must Have
12+ years of experience in visual merchandising, interior design, architecture, creative brand, and/or retail experience development, pitching and storytelling expertise as it relates to retail guest experiences, Proven track record of driving growth and delivering results through specific product launch campaigns and how creative execution contributed to driving revenue., Must have direct experience supporting global multi-location retail, or omnichannel environments, Proven ability to build a successful strategy, using data to inform decision making and execute/implement on time and without delay., knowledge of in-store consumer behaviors as it relates to retail guest experiences and driving revenue, knowledge of current and emerging cultural trends in retail, store design, visual merchandising, shopper experience and use of emerging technologies, Proven leadership and management experience of creative teams and individual contributors, of cross-functional projects in global locations., Ability to interact/conduct business with global internal and external partners outside of established local business hours and days, Experience with localized regulatory requirements for store design (OSHA, ADA) within the USA., Ability to partner cross-functionally and influence outcomes in a complex organization, Ability to balance competing priorities while maintaining focus on guest experience and business outcomes, Excellent communication and interpersonal skills., organizational skills, with the ability to manage multiple projects and priorities simultaneously
Nice to Have
Theme-park or global retailer experience, Experience with localized international regulatory requirements for store design. Asia & the UK/EU a plus., Proficiencies not only in English language but other languages. Mandarin Chinese and Japanese a plus., Bachelor’s degree in visual merchandising a plus.
What You'll Do.
Define and lead the global visual merchandising and store design strategy
Establish design principles
and governance for store environments
and experiential retail formats
Balance global consistency with localized creative execution
Ensure all strategies are grounded in operational
Partner with Universal Creative and senior leadership to align on long-term retail vision and capital planning priorities
Lead end-to-end creative concept development for stores
and seasonal programs
Oversee visual merchandising strategy
and storytelling aligned to product cadence
Direct development of immersive
guest-centric retail experiences that reflect brand and IP storytelling
Partner with Marketing
and external licensors to ensure cohesive brand expression and narrative execution
Guide go-to-market creative strategies that align with target audiences and revenue goals
Oversee end-to-end design execution and delivery
efficient execution models across global destinations
Ensure creative concepts translate into clear
actionable deliverables for field and project teams
Maintain high standards of quality
and operational feasibility
Lead creative decision-making within established financial frameworks and capital plans
Own and manage annual operating budgets
Align design and merchandising strategies to drive revenue
and overall retail performance
Partner with Commercial and Finance teams to evaluate ROI and optimize investment decisions
Define and monitor key performance metrics
Lead and develop a high-performing
multidisciplinary team
Build a culture of creativity
and execution excellence
Provide coaching and mentorship
Drive organizational effectiveness
and continuous improvement
Champion company values
and a collaborative creative culture
Partner with Retail Commercial
and Universal Creative to align on business priorities
Translate enterprise strategies into compelling retail experiences
Influence cross-functional decision-making and resolve competing priorities
Foster relationships with senior leadership
Understand and actively participate in Environmental
Health & Safety responsibilities
How You'll Work.
Team & Collaboration
Partner cross-functionally to translate business priorities into compelling, scalable retail environments; Partner with Universal Creative and senior leadership to align on long-term retail vision and capital planning priorities; Partner with Marketing, Franchise, and external licensors to ensure cohesive brand expression and narrative execution; Partner with Commercial and Finance teams to evaluate ROI and optimize investment decisions; Partner with Retail Commercial, Operations, Entertainment, Marketing, Franchise, and Universal Creative to align on business priorities; Influence cross-functional decision-making and resolve competing priorities to achieve aligned outcomes; Foster relationships with senior leadership to support strategic planning and execution; Collaborative creative culture
Communication Scope
Excellent communication and interpersonal skills.; pitching and storytelling expertise
Process & Methodology
project management, project leaders, project teams, manage multiple projects and priorities simultaneously
Applying for this Vice President, Global Retail Creative role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on SmartRecruiters
- SmartRecruiters often includes a video screening step — check camera and mic permissions.
- Link your GitHub or portfolio directly in the profile section for technical roles.
- Applications may be reviewed by AI scoring before reaching a recruiter — use keywords from the job description.
ANONYMOUS · UNFILTERED
What do employees actually say about NBCUniversal?
Real rants from real employees. Read before you apply.