PerfectServe
Healthcare
VicePresident,CommercialStrategy
“Vice President, Commercial Strategy at PerfectServe. Skills: Commercial Strategy, Go-to-Market Strategy, Executive Leadership, Data-Driven Decision Making. Define where PerfectServe will compete across segments, customer profiles, and solution areas. Establish clear strategic choices and tradeoffs to guide investment and focus”
What You'll Achieve.
Clear, adopted commercial strategy across segments and solutions; Improved customer mix aligned to higher-value opportunities; Measurable expansion into non-acute care and priority segments; Increased pipeline quality and expansion revenue; High-quality, executive-ready board materials and narratives
Industry & Context.
clarity and focus to complex decisions; comfortable in ambiguity and able to create structure quickly
What They're Looking For.
Must Have
10+ years in commercial strategy, go-to-market leadership, or management consulting, Experience in healthcare technology or complex enterprise environments, Proven ability to operate at both executive strategy and field-adjacent levels, experience supporting executive leadership and board preparation, Experience with segmentation, analytics, and commercial modeling, Familiarity with AI tools such as Claude, Exceptional communication and influence skills
Nice to Have
Experience in healthcare technology or complex enterprise environments
What You'll Do.
Define where PerfectServe will compete across segments
Establish clear strategic choices and tradeoffs to guide investment and focus
Shape how the company wins in the market
including go-to-market approach and growth priorities
Define ideal customer profile and segmentation strategy
Own the strategic view of customer mix across segments
Recommend where to focus
or deprioritize based on growth potential and performance
Define strategy for priority growth areas
including non-acute care
Identify and prioritize expansion opportunities across new markets and existing customers
Establish clear entry strategies and growth priorities for targeted segments
Provide commercial perspective on the potential impact of strategic partnerships
Assess alignment to ICP
and growth priorities
Frame where partnerships can meaningfully contribute to growth and where they will not scale
Bring visibility to how partnerships contribute to pipeline
Own development of commercial narratives for board and executive audiences
and market dynamics into clear
Partner with the CRO to frame growth strategy
Operate as a strategic extension of the CRO
supporting prioritization and decision making
Provide structured analysis to inform resource allocation and growth investments
Act as a connector across Sales
Define go-to-market strategy across segments
Establish commercial plays and coverage models at a strategic level
Set direction for positioning
and pricing in partnership with Product and Marketing
Provide commercial input into product positioning
and roadmap priorities
Ensure market and customer insights are reflected in strategic recommendations
Partner with RevOps and Finance on segmentation models
Use data to refine strategy and inform commercial priorities
Leverage tools such as Claude to enhance analysis and scenario modeling
Introduce AI-enabled approaches to improve speed and quality of decision making
How You'll Work.
Team & Collaboration
Serve as a close partner to the Chief Revenue Officer; Act as a connector across Sales, Marketing, Product, Customer Success, and Strategy; Partner with Product and Marketing on positioning, packaging, and pricing; Provide commercial input into product positioning, packaging, and roadmap priorities; Partner with RevOps and Finance on segmentation models, cohort analysis, and forecasting
Communication Scope
Exceptional communication and influence skills
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