Covetrus
Animal Health
VeterinaryRelationshipManager-StrategicAccounts
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Veterinary Relationship Manager - Strategic Accounts at Covetrus. Skills: Relationship management, Strategic account execution, Sales. Serve as primary sales contact. Nurture long-term relationships”
What You'll Achieve.
Revenue growth; Gross profit improvement; Compliance improvement; Solution adoption; Customer satisfaction; Contract compliance; Solution utilization; Solution retention; Customer retention
Industry & Context.
Problem-solving
Up to 40% travel, Valid driver's license
What They're Looking For.
Must Have
4+ years sales experience, 4+ years account management experience, 4+ years veterinary industry experience, 4+ years healthcare industry experience, Meet or exceed sales goals, Manage strategic relationships, Drive revenue growth, Customer retention
Nice to Have
Solid understanding veterinary workflows, Solid understanding practice management systems, Solid understanding compliance, Salesforce proficiency, Data analytics proficiency
What You'll Do.
Serve as primary sales contact
Nurture long-term relationships
Drive overall business growth
Identify customer needs
Identify customer pain points
Optimize adoption of existing solutions
Introduce new offerings
Build action plans for at-risk customers
Conduct virtual meetings
Conduct in-person meetings
Reinforce partnership value
Uncover growth opportunities
Assess account potential
Align on strategic priorities
Execute activation strategies
Execute pull-through strategies
Ensure contract compliance
Drive Quarterly Business Reviews
Participate in Quarterly Business Reviews
Communicate strategic initiatives
Drive net gross profit growth
Prospect opportunities
Drive campaign execution
Maintain accurate data in Salesforce
Act as customer liaison
Manage onboarding processes
Manage implementation processes
Ensure seamless transitions
Deliver engagement activities
Deliver clinic level business reviews
Deliver optimization initiatives
Analyze internal reports
Identify growth opportunities
Provide feedback to marketing
Provide feedback to product development
Provide feedback to operations
How You'll Work.
Team & Collaboration
Collaborate with SAEs; Collaborate with CGAs; Internal teams
Communication Scope
Persuasion; Negotiation
Full Job Description
Covetrus is a global animal-health technology and services leader dedicated to empowering veterinary practice partners to drive improved health and financial outcomes. We bring together products, services, and technology into a single platform that connects our customers to the solutions and insights they need to work best. Our passion for the well-being of animals and those who care for them drives us to advance the world of veterinary medicine. Primarily virtual engagement with customers; up to 40% travel for field visits, meetings, and training required in CA and AZ. The **Strategic Account** **Veterinary Relationship Manager (VRM)** is a quota-carrying sales role responsible for leading the holistic relationship with veterinary customers, driving growth, optimization, and retention across Covetrus’ portfolio. This role combines proactive relationship management with strategic account execution, ensuring customers maximize value from Covetrus’ integrated solutions - including in-clinic products, technology platforms, and specialty services. The VRM acts as a trusted advisor and primary liaison for assigned accounts, collaborating closely with Strategic Account Executives (SAEs) and internal teams to deliver tailored solutions that meet evolving customer needs. Success is measured by revenue growth, gross profit, compliance improvement, solution adoption, and customer satisfaction. **Essential Duties and Responsibilities** * **Relationship Management & Growth** * Serve as the primary sales contact for regionally assigned SA Groups accounts, nurturing long-term relationships and driving overall business growth. * Identify customer needs, pain points, and opportunities to optimize adoption of existing solutions and introduce new offerings. Build action plans for customers who are at risk. * Conduct in-person and virtual meetings to reinforce partnership value and uncover growth opportunities. * **Strategic Account Collaboration** * Partner with SAEs and CGAs to asse
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