Covetrus
Animal Health Technology
VeterinaryRelationshipManager
Neural analysis suggests this role is
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“Veterinary Relationship Manager at Covetrus. Skills: Sales, Account Management, Customer Relationship, Salesforce. Optimize and support key veterinary customer accounts. Drive growth and maximize share of wallet”
What You'll Achieve.
Meet company financial targets; Achieve and exceed revenue and gross profit goals; Support revenue growth and adoption; Drive further growth and adoption within the sales segment; Maximize growth potential; Ensure ongoing customer satisfaction and retention; Improve performance; Implement growth strategies
Industry & Context.
Identify and address customer needs, pain points, and opportunities; Assess, communicate, and pursue VetSuite leads; Identify growth opportunities; Deal with business conflicts
Must live within the assigned territory or close proximity of Virginia Beach and surrounding areas, Travel daily for field visits, meetings, Attendance at annual national and relevant regional sales meetings, Occasional night/weekend travel may be necessary, Valid state driver's license required
What They're Looking For.
Must Have
Bachelor’s degree or equivalent experience in Business, Communications, or a related field, Minimum of 5 years of relevant experience in sales, account management, or similar roles within the veterinary or healthcare industry, Proven history of consistently exceeding sales quotas and delivering on other objectives as assigned by management, Previous experience serving as a “player coach” by mentoring new hires or coaching teammates to improve performance
Nice to Have
6-7 years of relevant experience in sales, account management, or similar roles within the veterinary or healthcare industry
What You'll Do.
Optimize and support key veterinary customer accounts
Drive growth and maximize share of wallet
Identify and address customer needs and pain points
Optimize adoption of existing products
Sell singular point solutions
Partner with Veterinary Account Executives
Act as primary customer liaison for implementation and onboarding
Create internal reports for customer utilization
Manage and maintain critical data and customer updates
Secure deals across all product offerings
Manage contract renewals
Share best practices within region and zone
Aid in coaching other team members
Support Regional Director in developing and executing regional strategies
How You'll Work.
Team & Collaboration
Collaborate closely with Veterinary Account Executives; Partner closely with staff across departments; Work collaboratively in a matrix organization; Interact with all levels of stakeholders in a customer’s business
Communication Scope
Communicate VetSuite leads to VAEs; Engage in discussions about the totality of their operation
Full Job Description
Covetrus is a global animal-health technology and services leader dedicated to empowering veterinary practice partners to drive improved health and financial outcomes. We bring together products, services, and technology into a single platform that connects our customers to the solutions and insights they need to work best. Our passion for the well-being of animals and those who care for them drives us to advance the world of veterinary medicine. ** _Candidates must live within the assigned territory or close proximity of the geographic area spanning Virginia Beach and surrounding areas._** The Veterinary Relationship Manager is a quota-carrying role that leads the ongoing optimization of our key veterinary customer accounts. This role is responsible for driving growth and maximizing share of wallet for in-clinic, technology, and specialty products within their designated sales territory. This position is a proactive, in-person sales role responsible for identifying and addressing customer needs, pain points, and opportunities to optimize and improve the adoption of existing products, as well as selling singular point solutions when opportunities are identified. The Senior Veterinary Relationship Manager will closely partner with Veterinary Account Executives (VAE) to identify VetSuite opportunities and drive further growth within the sales segment. Essential Duties and Responsibilities: · Serves as the key sales contact to optimize and support accounts with a focus on overall relationship growth and long-term customer relationships to meet company financial targets. · Leads the sales organization in achieving and exceeding revenue and gross profit goals through customer relationship nurturing. · Leverages internal content and expertise to drive engagement activities, including webinars, and optimization initiatives that support revenue growth and adoption. · Predicts customer needs, pain points, and opportunities to proactively generate potential VetSuite opportuni
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