White Oak Veterinary Clinic
Veterinary
VeterinaryReceptionist
“Veterinary Receptionist at White Oak Veterinary Clinic. Skills: Client service, Veterinary administration, Animal handling. Greet and check in clients. Greet and check in patients”
Industry & Context.
Handling animals
What They're Looking For.
Must Have
1 year of experience as a veterinary receptionist, Experience with veterinary practice management, Proficiency in appointment scheduling, Multi-line phone management, Medical records management, Payment processing, Proven customer service ability, Manage high-volume client relations, Verbal communication skills, Written communication skills, Active listening, Conflict resolution, Comfortable handling animals
Nice to Have
Experience with Cornerstone, Coordinating pet travel, USDA health certificates, Endorsements, Knowledge of veterinary medical terminology, Vaccination protocols, Basic diagnostic procedures
What You'll Do.
Greet and check in clients
Greet and check in patients
Verify medical records
Update medical records
Confirm appointment details
Answer multi-line telephone system
Manage multi-line telephone system
Respond to appointment inquiries
Respond to refill requests
Respond to vaccination record inquiries
Respond to general hospital information inquiries
Perform client check-out
Schedule follow-up appointments
Communicate medical information
Communicate diagnoses
Communicate care instructions
Discuss end-of-life care
Maintain electronic medical records
Ensure timely data entry
Coordinate with veterinarians
Coordinate with technicians
Coordinate with support staff
Relay client communications
Maintain efficient patient flow
Maintain reception area cleanliness
Maintain waiting room organization
How You'll Work.
Team & Collaboration
Veterinarians; Veterinary technicians; Support staff
Communication Scope
Verbal communication; Written communication; Active listening; Conflict resolution
Applying for this Veterinary Receptionist role?
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