Veterinary Practice Partners
Veterinary Services
VeterinaryReceptionist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Veterinary Receptionist at Veterinary Practice Partners. Skills: Client relations, Animal care, Veterinary reception. Greet clients and pets. Complete appointment sign-in process”
Industry & Context.
What They're Looking For.
Must Have
Previous experience working with animals, Experience in veterinary hospital, Experience in animal kennel, Experience in daycare, Experience in grooming facility, Experience in similar animal care environment, Organizational skills, Multitasking skills, Ability to maintain calm demeanor, Ability to maintain professional demeanor, Ability to maintain positive demeanor
What You'll Do.
Greet clients and pets
Complete appointment sign-in process
Confirm appointment details
Escort clients to exam rooms
Ensure accurate service accounting
Ensure accurate product sales accounting
Process credit/debit cards
Schedule future appointments
Answer client calls for appointments
Answer hospital inquiries
Answer medication refill requests
Make outbound calls for appointment reminders
Make outbound calls for follow-ups
Assist in maintaining cleanliness
Assist in maintaining organization
Full Job Description
Receptionist Dublin Veterinary Hospital is hiring a full-time Front-Desk Receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care. What to Expect As you join our mission, expect to be supported in your work and home life with: A comprehensive benefits package, including medical, dental, and vision insurance Paid time off and a 401(k) plan for full-time employees Professional development opportunities Employee pet discount because we know your pets are family, too! Salary: $16.00 - $19.00 per hour, determined by the candidate's skills, experience, and qualifications Schedule: This full-time position. Our hospital is open Monday– Friday from 8:00 AM–7:00 PM, and two Saturdays per month from 8:00 AM–1:00 PM. The ideal candidate will have a flexible schedule and work approximately 8-hour shifts, with the option of a 4- or 5-day work week. Key Responsibilities: Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms. Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments. Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups. Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior. Assist in maintaining cleanliness and organization to ensure a positive client experience. Qualifications: Previous experience working with animals is required. Candidates must have experience in a veterinary hospital, animal kennel, daycare, grooming facility, or a similar animal care environment. Strong organizational and multitasking skills Ability to mai
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