Pure Paws Veterinary Care
Healthcare
VeterinaryReceptionist
“Veterinary Receptionist at Pure Paws Veterinary Care. Skills: Customer service, Client communication, Record management. Greet and check in clients and patients. Verify and update medical records”
Industry & Context.
Handling animals
What They're Looking For.
Must Have
2 years of experience as a veterinary receptionist
Nice to Have
Experience with veterinary practice management Cornerstone, Experience coordinating domestic and international pet travel, USDA health certificates and endorsements, Knowledge of veterinary medical terminology, Knowledge of vaccination protocols, Knowledge of basic diagnostic procedures, Proficiency in appointment scheduling, Proficiency in multi-line phone management, Proficiency in medical records management, Proficiency in payment processing, Proven customer service ability, Manage high-volume client relations, Verbal communication skills, Written communication skills, Active listening, Conflict resolution, Comfortable handling animals
What You'll Do.
Greet and check in clients and patients
Verify and update medical records
Confirm appointment details
Answer and manage a multi-line telephone system
Perform client check-out
Schedule follow-up appointments
Communicate medical information accurately
Communicate diagnoses accurately
Communicate care instructions accurately
Maintain accurate electronic medical records
Ensure timely data entry
Coordinate with veterinarians
Coordinate with veterinary technicians
Coordinate with support staff
Relay client communications
Maintain efficient patient flow
Maintain cleanliness of reception area
Maintain organization of reception area
How You'll Work.
Team & Collaboration
Veterinarians; Veterinary technicians; Support staff
Communication Scope
Verbal communication; Written communication; Active listening; Conflict resolution
Applying for this Veterinary Receptionist role?
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