Oshawa Animal Hospital
Veterinary
VeterinaryReception,ClientCare
“Veterinary Reception, Client Care at Oshawa Animal Hospital. Skills: Client care, Reception management. Create a warm and welcoming environment. Assist veterinary staff with tasks”
Industry & Context.
What They're Looking For.
Must Have
Ability to answer a multiline phone system, Track and book appointments effectively, Scheduling appointments, General housekeeping cleanliness of reception area, Cleanliness of pet holding areas, Cleanliness of common areas, Willingness to learn more veterinary services, Willingness to learn updated medical office procedures, Assisting the Veterinary staff with various tasks and treatments
Nice to Have
Opportunity to apply for a Veterinary Technician/Technologist scholarship
What You'll Do.
Create a warm and welcoming environment
Assist veterinary staff with tasks
Assist veterinary staff with treatments
Answer a multiline phone system
Track appointments effectively
Book appointments effectively
Place outbound calls for follow-up
Place outbound calls for future bookings
Respond to email clients
Refer email clients to veterinarians
Manage internal office messages
Discharge pet patients
Obtain pet owner confirmation
Schedule appointments
Maintain cleanliness of reception area
Maintain cleanliness of pet holding areas
Maintain cleanliness of common areas
How You'll Work.
Team & Collaboration
Assisting veterinary staff
Communication Scope
Answering phone; Responding to email; Placing calls
Applying for this Veterinary Reception, Client Care role?
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