PetWow
Veterinary
VeterinaryCallCenterRepresentative
“Veterinary Call Center Representative at PetWow. Answer calls and assist clients. Schedule appointments”
What You'll Achieve.
Make clients feel heard; Make clients feel supported; Make clients feel cared for; Handle high call volume
Industry & Context.
Float between hospital locations, Flexibility in scheduling
What They're Looking For.
Must Have
Previous experience in call center, customer service, reception, or sales, Ability to multitask and stay organized, Comfortable using computer systems and databases, Ability to remain calm and professional under pressure, Includes some evenings and weekends
Nice to Have
Veterinary knowledge, Medical terminology, Sales experience
What You'll Do.
Answer calls and assist clients
Schedule appointments
Maintain accurate records
Provide guidance on services
Relay messages between clients and veterinary teams
Handle client questions and concerns
Support efficient appointment flow
Support daily operations
Educate clients on products
Educate clients on services
Educate clients on recommended care
How You'll Work.
Team & Collaboration
Work with clinical teams; Work with support teams
Communication Scope
Communicate clearly; Communicate calmly; Communicate professionally
Applying for this Veterinary Call Center Representative role?
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