Chester Basin Animal Hospital
Veterinary Services
VeterinaryAssistant,Receptionist
“Veterinary Assistant, Receptionist at Chester Basin Animal Hospital. Skills: Customer service, Reception duties, Veterinary assistance. Help clients feel welcomed. Help clients feel appreciated”
Industry & Context.
What They're Looking For.
Must Have
Excellent customer service, Ability to answer multiline phone system, Track and book appointments, Follow up with appointments, Respond to email clients, Refer to veterinarians, Manage internal office messages, Admit and discharge pets, Schedule appointments, Create estimates, Obtain pet owner confirmation, Process payments, General housekeeping, Cleanliness of reception area, Cleanliness of pet holding areas, Cleanliness of common areas, Willingness to learn veterinary services, Willingness to learn medical office procedures, Assist veterinary staff
Nice to Have
Experience with veterinary services, Experience with medical office procedures
What You'll Do.
Help clients feel welcomed
Help clients feel appreciated
Help pets feel welcomed
Help pets feel appreciated
Answer multiline phone system
Follow up with appointments
Respond to email clients
Manage internal office messages
Schedule appointments
Obtain pet owner confirmation
Maintain cleanliness of reception area
Maintain cleanliness of pet holding areas
Maintain cleanliness of common areas
Learn veterinary services
Learn medical office procedures
Assist veterinary staff with tasks
Assist veterinary staff with treatments
How You'll Work.
Communication Scope
Email clients; Office messages
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