DigiOutsource
online gaming
VerificationSpecialist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Verification Specialist at DigiOutsource. Skills: Risk/AML/Compliance experience, Attention to detail, Adaptability, Know Your Customer (KYC), Anti-Money Laundering (AML). Full and accurate assessment of documentation in terms of their legitimacy. Ensure Betway meets the verification requirements of their customers in line with regulatory and/or business requirements around KYC”
What You'll Achieve.
Optimising business opportunity; Providing dynamic risk solutions; Ensure compliance with verification standards; Optimizing manual customer verification processes; Ensuring timely feedback on verification outcomes; Supporting the broader business verification strategy; Achieve the ultimate in high-performance gaming experiences; Create extraordinary experiences for our customers
Industry & Context.
Resolve escalations related to verification; Highlighting any potential roadblocks that hinder verification success rates
Credit and criminal record check will be conducted, Qualification verification check will be done
What They're Looking For.
Must Have
Minimum of 24 Months Risk/AML/Compliance experience, Relevant Diploma/Degree and/or work experience in a related field, Exceptional attention to detail, ensuring high standards of quality in all outputs, Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations
Nice to Have
Previous experience in the online gaming or casino industry, with a understanding of player behaviour and industry regulations, Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards
What You'll Do.
Full and accurate assessment of documentation in terms of their legitimacy
Ensure Betway meets the verification requirements of their customers in line with regulatory and/or business requirements around KYC
In line with AML verification requirements outlined by regulatory and / business requirements
Threshold and name mismatch financial account holder
Ensure that documents are uploaded correctly
and notes are captured on accounts after review
Escalation of documents with legitimacy concerns to the Fraud Team for further investigation
Staying abreast of document version updates specific to countries
Withhold / Release of certain transactions when required to do so
Request of supporting documentation where deemed required
Update customers’ accounts details where necessary
Contacting 3rd parties to verify documents in the cases where additional verification is required
Be available to assist Risk
and other departments in the business in relation to verification
Resolve escalations related to verification
Suggest / Recommend new improvements or enhancements to document journeys
customer communication relating to verification and highlighting any potential roadblocks that hinder verification success rates
Reporting on verification statistics both internally and externally
Suggest / Recommend new or improvement process or systems to enhance efficiency of verification
How You'll Work.
Team & Collaboration
Be available to assist Risk, Fraud, CSC, and other departments in the business in relation to verification
Full Job Description
Kick-start your career in the online gaming world and experience the very latest in technology and innovation. **Who we are** We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands. At DigiOutsource, we bring passionate people and innovative tech together to create market-leading online gaming solutions. Our multidisciplinary teams are passionate about products, customer experience and security. We’re empowered to achieve the ultimate in high-performance gaming experiences using the best technology available. **Who we’re looking for** We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At DigiOutsource, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish, and your career can soar. Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary. **Why we need you** We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision. Our team of highly experienced individuals, coupled with the use of a bespoke Risk Management System, gives our e-commerce clients the edge in the following ways: * Evaluating risk while optimising business opportunity * Embracing business change by providing dynamic risk solutions . The Verification Team forms an integral part of the Risk & Fraud Department. Its core responsibility is to ensure compliance with verification standards, specifically Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements. This team also plays a key role in optimizing manual customer verification processes, ensuring timely feedback on verification outcomes, and supporting the broader business verification strategy. Additionally, the team is tasked with reviewing documentation related to
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