Regeneron
VendorSupportTechnician
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Vendor Support Technician at Regeneron. Skills: Vendor support, Facilities maintenance, Cross-functional coordination. Sponsor vendor technicians. Escort vendor technicians”
What You'll Achieve.
Timely resolution of issues; On-time delivery
Industry & Context.
Basic problem-solving skills; Investigate issues; Solve issues; Determine solutions
Gowning into classified spaces, Gowning into controlled spaces
What They're Looking For.
Must Have
2+ years experience, 4+ years experience, 6+ years experience, Basic problem-solving skills, Effective time management skills, Basic working knowledge of Microsoft Office Suite, Comfort with computer systems, Continuous improvement mentality
Nice to Have
AAS degree in Engineering or Construction Technologies, Prior experience in maintenance and operation of large-scale utilities plant
What You'll Do.
Sponsor vendor technicians
Escort vendor technicians
Gown into classified spaces
Review work record documentation
Review vendor documentation
Provide feedback to stakeholders
Coordinate FMM managed work
Ensure completion of FMM work
Follow good business practices
Determine remediation solutions
Support Change Controls
Support investigations
Support inner departmental projects
Support cross-functional projects
Ensure clear communication
Ensure on-time delivery
Supervise contractors
How You'll Work.
Team & Collaboration
Facilities teams; Manufacturing teams; Quality Control teams; Internal stakeholders; External stakeholders; Cross-functional projects
Communication Scope
Provide feedback
Process & Methodology
Change Controls, Workflows, Investigations, CAPAs
Full Job Description
We are looking for a Vendor Support Technician to join our growing team. This role is accountable for execution and oversight of work managed by the Facilities Maintenance Management (FMM) Department. As a Vendor Support Technician, a typical day might include the following: * Sponsoring and escorting vendor technicians into utility spaces, lab areas, and process areas, including gowning into classified and controlled spaces. * Reviewing work record documentation and vendor provided documentation for completeness, accuracy and compliance, and providing feedback to Facilities technicians, contractors, and other internal or external stakeholders to ensure timely resolution of issues. * Working with Facilities, Manufacturing, and Quality Control teams (among others) to coordinate and ensure completion of FMM managed work (preventive and predictive maintenance, troubleshooting activities, repair and calibration). * Following current good manufacturing practices (cGMPs) and good business practices. * Investigating and solving issues and determining solutions or recommendations for remediation, changes, and/or improvements. * Supporting colleagues with the initiation, processing, and closure of Change Controls, workflows, investigations, CAPAs etc. * Supporting inner departmental and cross-functional projects from planning to closeout, ensuring clear communication, risk control, and on-time delivery. * Supervising contractors. This job might be for you if you: * Have the ability to demonstrate basic problem-solving skills in an evolving environment * Build and maintain positive working relationships with internal and external business partners. * Have effective time management skills to allow expectations to be met in a timely manner * Possess basic working knowledge of Microsoft Office Suite and overall comfort and general familiarity with computer systems * Have a continuous improvement mentality to identify and communicate ideas To be considered for this position, cand
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