Company
VendorStrategyManager
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Vendor Strategy Manager. Skills: Vendor Strategy, IT Services Management, Risk Management, Stakeholder Management, Commercial Acumen, Strategic Contract Management, Innovation. Manage the IT Services department and set the strategic direction. Provide support to the bank's senior management team”
What You'll Achieve.
deliver on work that impacts the whole business function; deliver to a consistently excellent standard; achieve outcomes; ensure supply chain is fit for purpose; align supply chain to business needs; continuously evolve supply chain; drive meaningful improvements
Industry & Context.
resolve more complex technical issues; solve problems creatively and effectively; challenge existing approaches
What They're Looking For.
Must Have
Experience in transformation programmes, Proven track record in cost-saving initiatives, Experience in roles that have delivered measurable customer outcomes and business impact, A commercial mindset, including experience in pricing and procurement
Nice to Have
Experience with software platforms such as Kofax (Tungsten), Adobe, and Salesforce, Awareness or understanding of AI and emerging technologies
What You'll Do.
Manage the IT Services department and set the strategic direction
Provide support to the bank's senior management team
Manage IT Service risk across the organisation
Manage IT Services to support the banks operations
Represent Technology service performance with senior stakeholders
Develop strategic direction for IT Services
Implement up-to-date methodologies and processes
Oversee IT Services colleagues and their performance
Implement departmental goals and objectives
Oversee department efficiency and effectiveness
Manage relationships with IT Services stakeholders
Identify relevant stakeholders
Maintain the quality of external third party services
Develop and implement policies and procedures for IT Services
Implement and adhere to control targets and standards
Manage adherence to group SLAs and controls associated with core technology production activities in incident
Identify potential IT Services risks
Develop strategies to mitigate those risks
Maintain alignment between the bank’s change and compliance functions
Monitor the financial performance of the IT Services department
Drive value from any commercial agreements
Manage any directly controlled costs
Manage IT Services projects
Drive successful research and related product launches
Deliver integrated solutions to clients
Monitor and maintain the bank’s critical technology infrastructure
Resolve more complex technical issues
Minimize disruption to operations
Advise and influence decision making
Contribute to policy development
Take responsibility for operational effectiveness
Collaborate closely with other functions/ business divisions
Lead a team performing complex tasks
Use well developed professional knowledge and skills to deliver on work that impacts the whole business function
Set objectives and coach employees
Appraise performance relative to objectives
Determine reward outcomes
Demonstrate leadership behaviours to create an environment for colleagues to thrive
Lead collaborative assignments
Guide team members through structured assignments
Identify the need for the inclusion of other areas of specialisation
Identify new directions for assignments and/ or projects
Identify a combination of cross functional methodologies or practices to meet required outcomes
Consult on complex issues
Provide advice to People Leaders to support the resolution of escalated issues
Identify ways to mitigate risk
Develop new policies/procedures in support of the control and governance agenda
Take ownership for managing risk and strengthening controls
Perform work closely related to other areas
Understand how areas coordinate and contribute to objectives
Collaborate with other areas of work
Keep up to speed with business activity and strategy
Engage in complex analysis of data from multiple sources
Solve problems creatively and effectively
Communicate complex information
Influence or convince stakeholders to achieve outcomes
Ensure supply chain is fit for purpose
Align supply chain to business needs
Continuously evolve supply chain
Work closely with internal stakeholders to understand their requirements from the supply chain
Proactively monitor supplier performance
Drive innovation within the supply chain
Stay ahead of contract renewals
Ensure maximum value from contracts
Maintain a forward-looking supplier strategy
Challenge existing approaches
Drive meaningful improvements
How You'll Work.
Team & Collaboration
Collaborate closely with other functions/ business divisions; Lead collaborative assignments; Guide team members through structured assignments; Collaborate with other areas of work; Work closely with internal stakeholders
Communication Scope
Communicate complex information; Influence or convince stakeholders to achieve outcomes
Process & Methodology
Management of IT Services projects, driving successful research and related product launches, deliverance of integrated solutions to clients, leading collaborative assignments, identifying new directions for assignments and/ or projects
Full Job Description
# **Job Description** **Purpose of the role** To manage the IT Services department and set the strategic direction, provide support to the bank's senior management team, and to manage IT Service risk across the organisation management of IT Services to support the banks operations and representing Technology service performance with senior stakeholders and managing IT service risk across the organisation. **Accountabilities** * Development of strategic direction for IT Services, including the implementation of up-to- date methodologies and processes. * Management of the IT Services department, including oversight of IT Services colleagues and their performance, implementation of departmental goals and objectives, oversight of department efficiency and effectiveness. . * Relationship management of IT Services stakeholders, including identifying relevant stakeholders, and maintenance of the quality of external third party services. * Development and implementation of policies and procedures for IT Services, implementation and adherence of control targets and standards, policies and procedures for IT Services, managing adherence to group SLAs and controls associated with core technology production activities in incident, problem, and change. * Management of IT Services risk, including identification of potential IT Services risks, development of strategies to mitigate those risks, and maintenance of alignment between the bank’s change and compliance functions. . * Monitoring the financial performance of the IT Services department, including revenue, profitability, and cost control, driving value from any commercial agreements, strong management of any directly controlled costs etc. * Management of IT Services projects, including driving successful research and related product launches, and deliverance of integrated solutions to clients. * Effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst min
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