Forma

Customer Operations

Vendor&PartnershipManager

$95–135k ~AI est. Chicago, Illinois, United States; Tel Aviv, Israel; United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Vendor & Partnership Manager at Forma. Skills: Vendor lifecycle management, Catalog merchandising, Partnership negotiation. Source new vendor partners. Evaluate new vendor partners”

What You'll Achieve.

Deliver real value to members; Drive engagement; Drive discovery; Drive spend across categories

Industry & Context.

Customer Operations
Problems you'll solve

Data-driven decision making

What They're Looking For.

Must Have

4+ years merchandising, 4+ years partnerships, 4+ years vendor management, 4+ years category management

Nice to Have

Marketplace experience, Benefits platform experience, HR tech experience, Consumer platform experience, Benefits platform experience, Fintech company experience, HR tech company experience, Familiarity with FSAs, Familiarity with LSAs, Familiarity with HSAs, Existing network brand relationships, Existing network vendor relationships

What You'll Do.

Source new vendor partners

Evaluate new vendor partners

Onboard new vendor partners

Negotiate commercial terms

Build long-term relationships

Maintain long-term relationships

Monitor vendor performance

Hold partners accountable

Manage contract renewals

Offboard underperforming vendors

Curate the Forma store catalog

Manage the Forma store catalog

Develop merchandising strategies

Identify gaps in catalog

Own store presentation

Collaborate with Finance

Collaborate with Legal

Bring member voice into decisions

How You'll Work.

Team & Collaboration

Partner with Product; Collaborate with Finance; Collaborate with Legal

Full Job Description

ABOUT FORMA The employee benefits landscape needs a reset. Companies invest millions annually in benefits that employees neither value nor use regularly. Forma, founded in 2017, set out to challenge this one-size-fits-all approach. Forma's global lifestyle benefits platform enables companies to offer competitive packages while reducing costs and inefficiencies. While giving employees more choice and flexibility in spending their benefit allowances, the Forma platform saves HR, total rewards, and benefits professionals countless hours they would have spent managing and supporting multiple point solutions. With Forma, companies can choose from a suite of products, including Lifestyle Spending Accounts, Health Savings Accounts, Health Reimbursement Arrangements, Flexible Spending Accounts, and more. These products allow companies to design and deliver customized benefits programs through a single platform. Employees can then spend account funds in three ways: The Forma Store, The Forma Visa Card, or claim reimbursement. Forma has helped hundreds of renowned companies, including Stripe, UKG, lululemon, and Tripadvisor, to design equitable, scalable, and flexible benefits programs for nearly 1 million employees worldwide. Forma is backed by Emergence Capital and Ribbit Capital. We have received numerous awards for our exponential growth, innovation, and as a "Great Place to Work." ABOUT THE ROLE Forma is redefining what employee benefits look like. We believe benefits shouldn't live in a PDF — they should feel like a curated experience. As our Vendor & Partnership Manager, you'll be the architect of that experience, building and managing a best-in-class catalog of vendors and partners that bring our members' benefits to life. This is a rare blend of merchandising instinct, relationship-building skill, and operational rigor.. You'll own the full vendor lifecycle — from sourcing and negotiating to onboarding and ongoing performance — ensuring every brand in the Forma store

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