Forma
Customer Operations
Vendor&PartnershipManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Vendor & Partnership Manager at Forma. Skills: Vendor lifecycle management, Catalog merchandising, Partnership negotiation. Source new vendor partners. Evaluate new vendor partners”
What You'll Achieve.
Deliver real value to members; Drive engagement; Drive discovery; Drive spend across categories
Industry & Context.
Data-driven decision making
What They're Looking For.
Must Have
4+ years merchandising, 4+ years partnerships, 4+ years vendor management, 4+ years category management
Nice to Have
Marketplace experience, Benefits platform experience, HR tech experience, Consumer platform experience, Benefits platform experience, Fintech company experience, HR tech company experience, Familiarity with FSAs, Familiarity with LSAs, Familiarity with HSAs, Existing network brand relationships, Existing network vendor relationships
What You'll Do.
Source new vendor partners
Evaluate new vendor partners
Onboard new vendor partners
Negotiate commercial terms
Build long-term relationships
Maintain long-term relationships
Monitor vendor performance
Hold partners accountable
Manage contract renewals
Offboard underperforming vendors
Curate the Forma store catalog
Manage the Forma store catalog
Develop merchandising strategies
Identify gaps in catalog
Own store presentation
Collaborate with Finance
Collaborate with Legal
Bring member voice into decisions
How You'll Work.
Team & Collaboration
Partner with Product; Collaborate with Finance; Collaborate with Legal
Full Job Description
ABOUT FORMA The employee benefits landscape needs a reset. Companies invest millions annually in benefits that employees neither value nor use regularly. Forma, founded in 2017, set out to challenge this one-size-fits-all approach. Forma's global lifestyle benefits platform enables companies to offer competitive packages while reducing costs and inefficiencies. While giving employees more choice and flexibility in spending their benefit allowances, the Forma platform saves HR, total rewards, and benefits professionals countless hours they would have spent managing and supporting multiple point solutions. With Forma, companies can choose from a suite of products, including Lifestyle Spending Accounts, Health Savings Accounts, Health Reimbursement Arrangements, Flexible Spending Accounts, and more. These products allow companies to design and deliver customized benefits programs through a single platform. Employees can then spend account funds in three ways: The Forma Store, The Forma Visa Card, or claim reimbursement. Forma has helped hundreds of renowned companies, including Stripe, UKG, lululemon, and Tripadvisor, to design equitable, scalable, and flexible benefits programs for nearly 1 million employees worldwide. Forma is backed by Emergence Capital and Ribbit Capital. We have received numerous awards for our exponential growth, innovation, and as a "Great Place to Work." ABOUT THE ROLE Forma is redefining what employee benefits look like. We believe benefits shouldn't live in a PDF — they should feel like a curated experience. As our Vendor & Partnership Manager, you'll be the architect of that experience, building and managing a best-in-class catalog of vendors and partners that bring our members' benefits to life. This is a rare blend of merchandising instinct, relationship-building skill, and operational rigor.. You'll own the full vendor lifecycle — from sourcing and negotiating to onboarding and ongoing performance — ensuring every brand in the Forma store
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