ADCI
Administrative Support, Account Management, Retail
VendorConsultant-IT,FreshVendorConsultantProgram
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Vendor Consultant - IT, Fresh Vendor Consultant Program at ADCI. Skills: Vendor management, Account management, Data analysis. Shape and deliver strategy. Manage key metric pillars”
What You'll Achieve.
Improve vendor experience; Deliver business opportunities; Deliver relevant KPIs
Industry & Context.
Root cause analysis; Data-driven decisions
What They're Looking For.
Must Have
2+ years vendor management, 2+ years customer/stakeholder interaction, 1+ years program management, Experience using data, Knowledge of SQL, Knowledge of Advanced Excel, Knowledge of presentations, Knowledge of whiteboarding skills, Experience managing projects, Experience working independently, Experience dealing with ambiguity, Experience prioritizing needs, Experience delivering measurable results, Experience in agile environment
Nice to Have
Knowledge of data analytics, Experience creating process improvement, Knowledge of Sharepoint, Knowledge of SIM-ticketing, Knowledge of project management tools, Experience using scripts
What You'll Do.
Shape and deliver strategy
Manage key metric pillars
Interface internally with leaders
Optimize business for vendors
Grow customer conversion
Grow revenue on Amazon
Analyze strategic aspects
Analyze operational aspects
Perform root cause analysis
Manage customer relationships
Champion vendor needs
Build communication channels
Set proper expectations
Provide clear status communications
Manage towards growth plan
Build strategic account plan
Deliver key business opportunities
Deliver relevant KPIs
Improve operational aspects
Conduct deep analysis
Develop recommendations
Provide thought leadership
Establish long term partnerships
Support new program launches
Support new feature launches
Highlight business metric performance
How You'll Work.
Team & Collaboration
Internal teams; Retail teams; Vendor Services teams; Amazon teams; Cross-functional teams
Communication Scope
Presentations; Whiteboarding; Status communications
Process & Methodology
Program management, Project management, Agile environment
Full Job Description
Amazon is the most customer-centric company. In the light of this, the company is offering to our most engaged customers – sellers/vendors (and not only) the highest level of services, encouraging them to participate to grow their businesses on Amazon. Amazon Vendor Services (AVS) in partnership with Retail Business Services (RBS) are a paid B2B service that aims to help key Vendors partner with Amazon. Vendor Consultant (VC) will help shape and deliver on a strategy for managing key metric pillars for Amazon AVS vendors. Soft Skills: bright, customer centric, driven, and creative. Vendor Constant will interface internally with leaders from RBS, Retail and Vendor Services teams and will be responsible for certain aspects of the vendor’s business with Amazon. Will engage directly with multiple internal teams to optimize business for key manufacturers (vendors) on Amazon.com. Will conceive, create and analyze a wide range of data, to grow the vendor’s traffic, brand awareness, customer conversion, and revenue on Amazon. Also, will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business. Vendor Consultant will be focused on the strategic and operational aspects of managing the customer relationships with our vendors. Key job responsibilities • Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience. • Partnering with Retail (AVS) Team to manage vendor relationship by championing the vendor’s needs at Amazon. • Build communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors. • Build and execute on a strategic account plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon. • Work with internal Amazon teams/vendors to improve operational aspects of their busi
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