ADCI

Administrative Support, Account Management, Retail

VendorConsultant

₹12–20L ~AI est. Delhi, India FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Vendor Consultant at ADCI. Skills: Vendor management, Client relationship management, Revenue generation. Shape and deliver strategy for managing key metric. Manage key metric pillars for Amazon AVS vendors”

What You'll Achieve.

Performance of internal teams; Impact of vendors; Creating a great customer experience; Deliver on key business opportunities; Deliver on relevant KPIs; Improve operational aspects; Provide a great consumer experience; Improve vendor experience; Grow vendor's traffic; Grow brand awareness; Grow customer conversion; Grow revenue on Amazon

Industry & Context.

Administrative Support, Account Management, Retail
Problems you'll solve

Root cause analysis; Data analysis; Develop recommendations; Develop action plans

What They're Looking For.

Must Have

B2 Certification minimum (Italian), 2+ years vendor/account/catalog management, 2+ years buying/sourcing/sales, 2+ years product management, 2+ years supply chain, 2+ years interacting with customers, 2+ years interacting with stakeholders, 1+ years program management, 1+ years project management, Experience using data to influence business decisions, Knowledge of advanced Excel, Excellent business communication skills, Excellent interpersonal skills, Ability to work independently, Ability to work in a team environment

Nice to Have

Knowledge of GenAI utilization, Basic AI prompt skills, Ability to drive process improvements, Ability to drive procedure improvements, Knowledge of Sharepoint, Knowledge of SIM-ticketing, Knowledge of project management tools, Experience using scripts

What You'll Do.

Shape and deliver strategy for managing key metric

Manage key metric pillars for Amazon AVS vendors

Interface internally with leaders

Engage directly with internal teams

Optimize business for key manufacturers

Grow vendor's traffic

Grow customer conversion

Grow revenue on Amazon

Look into strategic aspects

Look into operational aspects

Root cause analysis of issues

Root cause analysis of opportunities

Manage customer relationships

Champion vendor's needs at Amazon

Build communication channels

Set proper expectations

Provide clear status communications

Manage towards a growth plan

Build strategic account plan

Execute strategic account plan

Deliver on key business opportunities

Deliver on relevant KPIs

Improve operational aspects

Provide a great consumer experience

Conduct deep analysis on issues

Develop recommendations

Provide thought leadership

Establish long term partnerships

Support launches of new programs

Support launches of new features

Highlight business metric performance

Create realistic forecasts

Take calculated risks

React with new action plans

How You'll Work.

Team & Collaboration

Internal teams; Retail teams; Vendor Services teams; Amazon teams; Internal Amazon teams

Communication Scope

Business communication; Status communications; WBRs; MBRs

Process & Methodology

Program management, Project management

Full Job Description

Amazon is the most customer-centric company. In the light of this, the company is offering to our most engaged customers – sellers/vendors (and not only) the highest level of services, encouraging them to participate to grow their businesses on Amazon. Amazon Vendor Services (AVS) in partnership with Retail Business Services (RBS) are a paid B2B service that aims to help key Vendors partner with Amazon. Vendor Consultant (VC) will help shape and deliver on a strategy for managing key metric pillars for Amazon AVS vendors. Soft Skills: bright, customer centric, driven, and creative. Vendor Constant will interface internally with leaders from RBS, Retail and Vendor Services teams and will be responsible for certain aspects of the vendor’s business with Amazon. Will engage directly with multiple internal teams to optimize business for key manufacturers (vendors) on Amazon.com. Will conceive, create and analyze a wide range of data, to grow the vendor’s traffic, brand awareness, customer conversion, and revenue on Amazon. Also, will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business. Vendor Consultant will be focused on the strategic and operational aspects of managing the customer relationships with our vendors. Key job responsibilities • Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience. • Partnering with Retail (AVS) Team to manage vendor relationship by championing the vendor’s needs at Amazon. • Build communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors. • Build and execute on a strategic account plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon. • Work with internal Amazon teams/vendors to improve operational aspects of their busi

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