VendorandContractAnalyst

**Key Accountabilities:** * Support the Global Data Technology (GDT) portfolio of contracts, including new agreements, amendments, and renewals of existing agreements * Support annual software renewals, forecasting, invoicing, and purchase orders * Support the appropriate procurement activity to submit and manage intake request post triage * Support invoice processing for GDT leveraging existing tools and shared services at Manulife * Develop and maintain standard operating procedures and documentation for GDT vendor management processes * Work with software support teams and key stakeholders to own and maintain software platform users and asset tracking tools * Create, own, and maintain software chargeback models to provide monthly cost allocations for Finance and business stakeholders * Prepare related reporting and analysis as needed, including active software contracts, licensing reviews and spend analysis * Support the governance model with relation to vendor engagements * Coordinate and facilitate vendor meetings and events as needed * Conduct data analytics on vendor spend and identify optimization opportunities * Manage data sets used for software and vendor management reporting and dashboards, ensuring data integrity and usability * Manage the centralized MS O365 Outlook team mailbox, ensuring timely triage and response to vendor-related inquiries **Job Requirements:** * 2+ years of experience with contract terms and their legal implications and vendor performance metrics * An interest in vendor management leading practices and processes * Proficiency in Microsoft Excel (e.g., lookups, pivot tables, structured analysis) * An interest in how technology supports Manulife's strategy * Attentive to details, innovative and result-driven * An interest in working with numbers and creating reusable templates and procedures * Clear written and verbal communication skills, including drafting communications for broad stakeholder audiences * Familiarity with AI, cloud,