VanguardSituationalAdvisor(VSA)Leader

**What you’ll do** * **Lead and develop a high-performing advisory team** by hiring, coaching, training, and providing ongoing feedback; creating an inclusive and collaborative team culture; setting clear performance expectations; and making compensation recommendations aligned to Human Resources policies and procedures. * **Drive participant and business outcomes** by ensuring a deep understanding of in-plan and out-of-plan solutions, strong appointment availability, consistent service quality, and effective follow-through that supports strong participant financial well-being. * **Elevate planning quality and problem-solving** by supporting advisors in analyzing participant retirement planning needs, resolving issues, and translating insights into practical, participant-centered solutions. * **Influence and execute strategy** by contributing to annual business planning, departmental priorities, and long-term strategic initiatives that strengthen the VSA service and operating model. * **Shape how work gets done** by developing, influencing, and implementing departmental policies and procedures; communicating internal and industry developments quickly and accurately; and supporting organization evolution and change management at the department level. * **Build trusted partnerships** by cultivating close relationships with internal and external stakeholders and serving as a visible leader within the Workplace and Personal Wealth organizations. * **Serve as a planning resource** by maintaining deep knowledge of Vanguard products, funds, services, financial planning, capital markets, and the broader financial services industry; sharing expertise with internal partners as needed. * **Lead special projects** and other initiatives that advance the team, improve the client experience, or support business needs. **What the role offers:** * Working with an awesome extended leadership team in Participant Consulting & Education. * Opportunity to evolve and scale a critical offe