Towne Park
Hospitality
ValetShiftLeadGuestHouseatGraceland
“Valet Shift Lead - Guest House at Graceland at Towne Park. Skills: Guest service, Hospitality. Maintain pleasant demeanor. Greet guests”
What You'll Achieve.
Create favorable impressions; Create smiles
Industry & Context.
Troubleshooting; Judgment calls
Handle cash tips, Lift up to 100 pounds, Work outdoors, Work in extreme heat, Work in extreme cold, 5% travel
What They're Looking For.
Must Have
Minimal experience required
What You'll Do.
Maintain pleasant demeanor
Deliver aggressive hospitality
Address guests appropriately
Explain parking procedures
Handle guest complaints
Handle difficult situations
Use proper phone etiquette
Conduct room presentation
Provide bell services
Assist with item delivery
Assist with item pick up
Assist guests with directions
Assist guests with taxis
Assist guests with reservations
Maintain knowledge of facility
Promote teamwork philosophy
Deliver high guest service
Appoint associates to roles
Assign coworkers to roles
Reduce staff during shift
Complete ticket information
Complete vehicle location
Complete damage surveys
Complete claim check receipt
How You'll Work.
Team & Collaboration
Work alongside coworkers; Lead by example; Effective communication skills
Applying for this Valet Shift Lead - Guest House at Graceland role?
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