Towne Park
hospitality services
ValetAttendant
“Valet Attendant at Towne Park. Skills: Customer service, Driving, Parking. Maintain pleasant, friendly and professional demeanor. Acknowledge and greet guests”
What You'll Achieve.
Deliver exceptional experiences; Create smiles
Industry & Context.
Physical Requirements: Regularly required to talk or hear. Frequently required to sit or stand for extended periods of time and may be required to walk; handle or feel objects, tools or reach with hands and climb balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus., Lifting Requirements: Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects., Working Environment: Majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes., Travel: Travel of up to 5% may be required.
What They're Looking For.
Must Have
Valid driver’s license for the state you are applying to work, or within a commutable distance from the state you are applying to work, One (1) month related experience and/or OR equivalent combination of education and experience, Knowledge of principles and processes for providing customer and personal services, Ability to read and write standard English language, Ability to read and comprehend simple instructions, short correspondence and memos, Ability to write simple correspondence, Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization, Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s; ability to perform these operations using units of American money, Ability to understand 24 hour and military time systems, Ability to understand rates applicable to time passed, Perform parallel parking
Nice to Have
Ability to operate a manual transmission is highly desirable
What You'll Do.
friendly and professional demeanor
Acknowledge and greet guests
Use guest last names during interactions
Use salutation of the day
Welcome guests to the location
Practice proper Towne Park phone etiquette
Post up in designated areas
Park and retrieve vehicles cautiously
Assist guests with bell services
Assist guests with luggage storage
Open all vehicle and hotel doors
Assist guests with directions
Assist guests with taxis
Assist guests with reservations
Assist guests with other inquiries
Provide guests with information about outlets
Provide guests with information about meeting rooms
Provide guests with information about amenities
Provide guests with information about local attractions
Deliver guest amenities
Shuttle guests to appropriate places
Explain parking rates
Explain retrieval procedures
Complete and maintain all ticket information
Calculate and collect revenue
How You'll Work.
Team & Collaboration
Work with co-workers
Communication Scope
Effective presentation skills
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