Towne Park
ValetAttendant
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Valet Attendant at Towne Park. Skills: Customer service, Vehicle operation. Maintain pleasant, friendly, professional demeanor. Greet guests professionally”
Industry & Context.
Exerting up to 100 pounds force, Perform work outdoors, Work in extreme heat, Work in extreme cold
What They're Looking For.
Must Have
High school diploma or GED, Valid driver's license, One month related experience
Nice to Have
Ability to operate manual transmission
What You'll Do.
professional demeanor
Greet guests professionally
Use salutation of the day
Welcome guests to location
Practice proper phone etiquette
Post up in designated areas
Park and retrieve vehicles cautiously
Assist guests with bell services
Assist guests with luggage storage
Open vehicle doors for guests
Open hotel doors for guests
Assist guests with directions
Assist guests with taxi inquiries
Assist guests with reservation inquiries
Assist guests with other inquiries
Provide information about facility outlets
Provide information about meeting rooms
Provide information about facility amenities
Provide information about local attractions
Deliver messages as requested
Deliver items as requested
Deliver guest amenities as requested
Shuttle guests to approved places
Explain parking rates to guests
Explain retrieval procedures to guests
Collect claim checks from guests
Complete and maintain ticket information
Record vehicle location
Record vehicle damage survey
Record claim check receipt
Complete location on key tags
Calculate revenue for vehicles
Collect revenue for vehicles
How You'll Work.
Team & Collaboration
With co-workers; With clients
Communication Scope
Present information one-on-one; Present information small group
Full Job Description
# _**At Towne Park, it’s more than a job, you can make an impact.**_ A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else’s day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It’s why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click [here](https://mandatoryview.com/?LicenceId=7b9cf6ca-8bfe-4ae1-9415-d444ae245063&ProductType=OnlineApplicant&SubType=PG) for important notices that may be applicable to you. For more information about our privacy policy, please click [here](http://www.townepark.com/wp-content/uploads/2023/06/CCPA-CPRA-Notice-at-Collection-Applicants_Towne-Park-Careers.pdf). **SUMMARY** The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure. **ESSENTIAL FUNCTIONS** **Reasonable accommodations may be made to enable individuals with disabilities to perform all functions.** **Descriptive Statement(s) - % of Time** Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions. - 25%
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