Towne Park

ValetAttendant

$0–0k Baltimore, Maryland, United States PART TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Valet Attendant at Towne Park. Skills: Customer service, Vehicle operation. Maintain pleasant, friendly, professional demeanor. Greet guests professionally”

Industry & Context.

Eligibility Requirements

Exerting up to 100 pounds force, Perform work outdoors, Work in extreme heat, Work in extreme cold

What They're Looking For.

Must Have

High school diploma or GED, Valid driver's license, One month related experience

Nice to Have

Ability to operate manual transmission

What You'll Do.

professional demeanor

Greet guests professionally

Use salutation of the day

Welcome guests to location

Practice proper phone etiquette

Post up in designated areas

Park and retrieve vehicles cautiously

Assist guests with bell services

Assist guests with luggage storage

Open vehicle doors for guests

Open hotel doors for guests

Assist guests with directions

Assist guests with taxi inquiries

Assist guests with reservation inquiries

Assist guests with other inquiries

Provide information about facility outlets

Provide information about meeting rooms

Provide information about facility amenities

Provide information about local attractions

Deliver messages as requested

Deliver items as requested

Deliver guest amenities as requested

Shuttle guests to approved places

Explain parking rates to guests

Explain retrieval procedures to guests

Collect claim checks from guests

Complete and maintain ticket information

Record vehicle location

Record vehicle damage survey

Record claim check receipt

Complete location on key tags

Calculate revenue for vehicles

Collect revenue for vehicles

How You'll Work.

Team & Collaboration

With co-workers; With clients

Communication Scope

Present information one-on-one; Present information small group

Full Job Description

# _**At Towne Park, it’s more than a job, you can make an impact.**_ A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else’s day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It’s why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click [here](https://mandatoryview.com/?LicenceId=7b9cf6ca-8bfe-4ae1-9415-d444ae245063&ProductType=OnlineApplicant&SubType=PG) for important notices that may be applicable to you. For more information about our privacy policy, please click [here](http://www.townepark.com/wp-content/uploads/2023/06/CCPA-CPRA-Notice-at-Collection-Applicants_Towne-Park-Careers.pdf). **SUMMARY** The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure. **ESSENTIAL FUNCTIONS** **Reasonable accommodations may be made to enable individuals with disabilities to perform all functions.** **Descriptive Statement(s) - % of Time** Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions. - 25%

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