Marriott Vacations Worldwide
VacationPlanner(JapaneseSpeaking)
“Vacation Planner (Japanese Speaking) at Marriott Vacations Worldwide. Skills: Sales, Guest relations, Revenue maximization. Promote brand image. Use sales techniques”
What You'll Achieve.
Maximize revenue; Maintain guest loyalty; Meet deadlines
Industry & Context.
Move lift carry push pull, Stand sit walk extended period
What They're Looking For.
Must Have
Proficiency in reading English, Proficiency in writing English, Good personality, Communication skills especially speaking, Positive interpersonal skills, Able to work in deadline and target, Hospitality skills
Nice to Have
No related work experience, No supervisory experience
What You'll Do.
Maintain guest loyalty
Recognize opportunities to up-sell
Build relationship with member
Ask for referral names
Extend referral offer
Encourage referrals to purchase
Encourage guests to schedule preview package sales
Explain sales presentation details
Verify eligibility requirements
Determine and give complimentaries
Answer guest questions
Follow company policies
Ensure uniform is clean
Maintain personal appearance
Maintain confidentiality
Protect company assets
Address service needs
Provide genuine appreciation
Speak with others clearly
Speak with others professionally
Prepare written documents
Review written documents
Develop positive working relationships
Maintain positive working relationships
Listen to concerns of other employees
Respond to concerns of other employees
Comply with quality assurance
Comply with standards
Stand for extended period
Sit for extended period
Walk for extended period
Perform other reasonable job duties
How You'll Work.
Team & Collaboration
Working relationships with support team; Exchange information with employees; Support all co-workers; Treat co-workers with dignity; Treat co-workers with respect; Positive working relationships with departments; Handle sensitive issues with employees; Handle sensitive issues with guests; Create pleasant team work environment; Maintain productive team spirit; Maintain positive team spirit; Work with all colleagues as team; Support team needs; Support business needs
Communication Scope
Clear speaking; Professional speaking; Written documents; Telephone etiquette
Applying for this Vacation Planner (Japanese Speaking) role?
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