Minor International
Vacation Ownership
VacationConsultant(ThaiEnglishSpeaking)
“Vacation Consultant (Thai - English Speaking) at Minor International. Skills: Club Presentations, Sales, Customer Relationship Management. Conducting Club Presentations for guests. Achieve the required targets, effectively and in a professional and honest manner”
What You'll Achieve.
Achieve all required targets established as part of defined goals; Attain high internal and external guest satisfaction; Conduct professional presentations; Maintain high standards of grooming, personal hygiene, dress code, and punctuality; Perform as an active and engaged team member
Industry & Context.
Problem-solving and negotiating abilities
Must be willing to work weekends or holidays if the need arises, Business travel may be required
What They're Looking For.
Must Have
Minimum one year’s experience in vacation ownership or timeshare sectors and/or two years’ experience in direct sales.
Nice to Have
Tertiary or university is education desirable, though not essential.
What You'll Do.
Conducting Club Presentations for guests
Achieve the required targets
effectively and in a professional and honest manner
Deliver Club Presentations consistently and accurately
Prepare for daily appointments as necessary
Build rapport and establish trust with guests throughout the entire presentation process
Discover guests’ needs through strategic questions and discussions to customise the Club Presentation
and benefits of becoming a Club Points Owner
Suggest the appropriate Club Points Ownership Tier that would suit the guests’ specific vacation needs
currently and in the future
Have a working understanding of financing options and all the details involved in Club Points Ownership to be able to answer questions clearly and concisely regarding Ownership
such as servicing issues
whether they purchase or not
with the utmost respect and courtesy to ensure the highest levels of satisfaction
Always ensure that you represent the company in an ethical
and professional manner
ensuring that the company and its associated brands are not compromised
Support the company’s marketing strategies
Set and review performance goals weekly
Adhere to the ‘New Owner’ quality assurance and follow-up procedures as determined by your direct report
Respect and interact with your colleagues to maintain a ‘one team’ ethos
Demonstrate a full understanding of AVC’s culture and processes
Assist in the development and mentoring of other VCs as requested
Maintain an awareness of current events (e. g.
culture) and AVC destinations to foster relationship building with potential guests and owners
Perform other duties as assigned
which may include business travel
How You'll Work.
Team & Collaboration
Ability to work independently, as well as being an active team player; Respect and interact with your colleagues to maintain a ‘one team’ ethos; Assist in the development and mentoring of other VCs as requested
Communication Scope
Excellent verbal and non-verbal communication and listening skills
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