Amazon.com Services LLC
Procurement, Design, fulfillment ops
UXResearcherII
“UX Researcher II at Amazon.com Services LLC. Skills: User research, UX design, AI systems. Lead end-to-end UX research. Lead end-to-end UX design”
Industry & Context.
Translate ambiguous problems
What They're Looking For.
Must Have
3+ years leading User Research projects, Experience leading User Research projects, Experience with all aspects of research, Experience with lab-based user testing, Experience with remote testing, Experience with iterative prototype testing, Experience with survey design, Experience with multiple methods within a study, Portfolio demonstrating past work, Experience delivering design solutions
Nice to Have
Master's degree in Human Factors, Master's degree in HCDE, Master's degree in Cognitive Psychology, Knowledge of quantitative data analysis, Knowledge of statistics, Experience conducting research in global context, Experience applying research in global context, Experience working in highly Agile/Scrum environment
What You'll Do.
Lead end-to-end UX research
Lead end-to-end UX design
Conduct user research
Conduct usability studies
Conduct data analysis
Understand customer needs
Translate insights into design decisions
Simplify complex user journeys
Reimagine procurement systems
Partner with engineering
Partner with business stakeholders
Translate problems into experiences
Conduct user research
Uncover how people interact with AI
Translate research insights into concepts
Create interaction flows
Create low-fidelity prototypes
Create mid-fidelity prototypes
Plan research studies
Execute research studies
Evaluate AI-driven features
Inform product direction
Conduct user journey mapping
Define information architecture
Simplify procurement workflows
Ensure intuitive navigation
Ensure seamless task completion
Translate research findings into concepts
Assess feature performance
Optimize feature performance
Champion customer perspective
Articulate pain points
Advocate for transparent experiences
Advocate for explainable experiences
Advocate for inclusive experiences
How You'll Work.
Team & Collaboration
Engineering; Product; Business stakeholders; Cross-functional partners
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