Goodnotes
UXResearcher
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“UX Researcher at Goodnotes. Skills: UX research, AI-powered workflows, product direction, user behaviors, pain points, unmet needs. Conduct high-volume user research. Uncover actionable insights”
What You'll Achieve.
unleashed untapped potential; explore new dimensions of productivity, creativity, and learning; transform digital note-taking into an inspiring and innovative experience; deeply understand user behaviors, pain points, and unmet needs; directly influence product priorities, roadmap decisions, and backlog shaping; scale the impact of UX research across the team; optimize for speed and impact; establish how research informs decision-making; become the foundation for many future Goodnotes experiences
Industry & Context.
analytical skills
12-months Fixed-Term Contract – Renewable / Convertible
What They're Looking For.
Must Have
1–4 years of experience in UX research, customer research, product discovery, or adjacent user-focused roles, AI-native approach to work, with enthusiasm for leveraging AI tools to improve research speed, scale, and operational efficiency, product mindset with the ability to connect user insights to product decisions, prioritization, and business impact, Experience independently planning and conducting qualitative research, including moderated and unmoderated interviews, and synthesizing findings into actionable insights, Growth mindset with curiosity, adaptability, and openness to feedback and continuous learning, Comfortable operating in ambiguous, low-process environments with a high level of ownership, autonomy, and bias toward execution
What You'll Do.
Conduct high-volume user research
Uncover actionable insights
Help shape product priorities
Conduct a high volume of moderated and unmoderated interviews — both in-person and virtual — at scale to deeply understand user behaviors
and unmet needs across Canvas experiences
Synthesize research findings into actionable recommendations that directly influence product priorities
Leverage AI-powered tools and workflows to accelerate research operations
and insight generation
Partner closely with designers
and engineers in a fast-paced environment where problems are often loosely defined and teams optimize for speed and impact
Operate with a high level of autonomy as the dedicated researcher on the team
helping establish how research informs decision-making in one of Goodnotes' most important product areas
Influence the evolution of a strategic product area that will become the foundation for many future Goodnotes experiences
How You'll Work.
Team & Collaboration
Work closely with designers, PMs, and engineers; Collaborative working style
Full Job Description
At Goodnotes, we believe that every individual holds untapped potential waiting to be unleashed. By reimagining the way we interact with information, we’re merging human creativity with the breakthrough capabilities of AI. Our renewed vision and mission drive us to create the best medium for human and AI collaboration, empowering users to explore new dimensions of productivity, creativity, and learning. Join us on this journey as we transform digital note-taking into an inspiring and innovative experience. Our Values Dream big Be visionary, strategic, and open to innovation Build great things Work in service of our users, always improving and pushing higher Operate like an owner Take responsibility with bold decision-making and bias for action Win like a sports team Be trusting and collaborative while empowering others Learn and grow fast Never stop learning and iterate fast Share our passion Share ideas and practice enthusiasm and joy Be user obsessed Empathetic, inquisitive, practical About the role The Canvas team at Goodnotes is at the heart of our core note-taking experience — used and loved by millions every day. We build and maintain the foundational components that turn any device into an endless, expressive digital notebook, including drawing, writing, and typing tools, the canvas interaction model, content creation and editing flows, and our rendering engine. We value efficiency and focus, with minimal meetings and an emphasis on getting things done. We are looking for a curious and AI-native UX Researcher to join our Canvas team. In this role, you will conduct high-volume user research, uncover actionable insights, and help shape product priorities for one of the most strategic areas at Goodnotes. You will work closely with designers, PMs, and engineers in a fast-paced, highly autonomous environment where ownership, adaptability, and AI-powered workflows are highly valued. This is a 12-month fixed-term contract (renewable / convertible) This is the role f
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