Amazon.com Services LLC
Design, ecp
UXDesigner,ITServices
Neural analysis suggests this role is
optimal for Mid+ candidates.
“UX Designer, IT Services at Amazon.com Services LLC. Skills: User experience design, Interface design, Visual design, Design systems. Support strategic design. Identify hardware tools”
Industry & Context.
Root cause analysis
Travel to connect with customers outside of Seattle
What They're Looking For.
Must Have
3+ years of design experience, Experience designing and prototyping with tools such as Sketch, Photoshop, Illustrator, InVision, or similar, Bachelor's degree
Nice to Have
Knowledge of usability principles and techniques, Knowledge of best practices for information architecture and design
What You'll Do.
Support strategic design
Identify hardware tools
Request hardware tools
Identify software tools
Request software tools
Design for global customers
Support diverse employee needs
Design to meet WCAG accessibility standards
Steer stakeholder alignment
Develop design collateral
Integrate stakeholders
Refine design specifications
Leverage research partners
Develop understanding of customer mental models
Validate design concepts
Evaluate shipped designs
Participate in understanding customer experiences
Develop design concepts
Share ideas for new customer experience
Engage project Core Team
Explore competitive design
Wallow through data dashboard
Ideate solutions for emerging need
How You'll Work.
Team & Collaboration
Cross-functional teams; Collaborative design process; Design Critique; Core Team; Team Days; Team mate
Full Job Description
At Amazon IT Services, our goal is to ensure that Amazonians they have the tools, technologies, and products available where and when they need it, as quickly, and cost-effectively as possible. Amazon continually innovates and provide best in class service through its IT organization. The Amazon IT Services UX team is looking for a creative thought leader with a strong background in user experience design innovation to understand and define customer experience designs, user journeys, wireframes, mock ups, and annotated designs for product management and software development teams. Inclusive Team Culture At Amazon IT, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 global chapters. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences. Amazon’s culture of inclusion is reinforced in our 16 Leadership Principles, that drive us to seek diverse perspectives, learn and be curious, and earn trust. Mentorship & Career Growth We champion career growth. Whether your goals are to explore new technologies, take on bigger opportunities, or get to the next level, we'll help you get there. Our business is growing fast and our people will grow with it. Work/Life Balance It’s not about how many hours you spend working or where you work from; it’s about the flow you establish that brings energy to both your professional and personal lives. We believe that striking the right work-life balance is critical to life-long happiness and fulfillment. We encourage you to find your own balance between your work and personal lives. Key job responsibilities This role will support strategic design for a portfolio of products that help employees to identify, request, and use the hardware, software and AI tools that let Amazon deliver exceptional customer experiences. A
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