UXDesigner

TOPdesk is an international software company in the field of service management with 800 employees in 8 countries and 5,000 customers worldwide. For our location in Budapest, founded in 2008, we are looking for a UX Designer to support our development team. Your environment As a UX Designer, you’ll join a multidisciplinary product development team, collaborating closely with Product Managers, Engineers, and other Designers and work on AI-powered features to build the next generation of ITSM platforms. You’ll work in an environment that values creativity, user-centric thinking, and teamwork, with colleagues based in the Netherlands, Germany, and Hungary. You will report to a UX Manager and regularly engage with the Design System team and other stakeholders. * Rapid prototyping and refinement of new AI-powered concepts within our product (e.g. creation and governance of agents) * Responsibility for the entire design process from initial discovery to final delivery * Identification of research needs and transformation of insights into intuitive, accessible, and inclusive user experiences * Creation of wireframes, mockups, user flows, and prototypes using the most appropriate tools and methods * Facilitation of collaborative ideation and problem-solving with teammates and stakeholders * Ensuring of consistency and efficiency through the use of the design system, including the proposal of improvements or new components when needed * Validation and refinement of designs through feedback gathering, usability testing, and data analysis * Delivery of clear communication and comprehensive handover documentation for seamless developer implementation * Close collaboration with Product Managers, Engineers, and other stakeholders to shape user-centered solutions and drive product outcomes * Contribution to raising UX maturity and improving design processes across the organization * Continuous monitoring of emerging trends, tools, and best practices within the UX field ## Qualific