Avis Budget Group
vehicle rental
UXDesignManager
Neural analysis suggests this role is
optimal for Lead candidates.
“UX Design Manager at Avis Budget Group. Skills: UX Design, UX Research, People Management. leading user experience, interface design, and user research across Avis Budget Group’s digital product ecosystem. managing a team of UX Design and UX Research professionals”
What You'll Achieve.
deliver intuitive, accessible, and commercially effective customer experiences; support engagement, conversion, retention, and operational efficiency; improve digital experiences
Industry & Context.
Ability to balance customer needs, business goals, technical constraints, and delivery timelines; High attention to detail with the ability to simplify complex interactions and reduce customer friction
What They're Looking For.
Must Have
7+ years of UX/UI design experience across digital products, meaningful experience designing for mobile apps and responsive web, 2+ years of experience managing, mentoring, or formally leading UX designers, researchers, or multidisciplinary UX teams, Experience overseeing or directly conducting user research, usability testing, customer interviews, concept validation, or related discovery activities, portfolio demonstrating user-centered design solutions for complex product flows, Ability to balance customer needs, business goals, technical constraints, and delivery timelines, Comfortable working in a fast-paced product environment with multiple priorities, brands, platforms, and regional considerations, Experience using customer research, analytics, A testing, usability testing, or customer feedback to improve digital experiences, High attention to detail with the ability to simplify complex interactions and reduce customer friction
Nice to Have
Experience managing a team of designers and/or researchers in a product-led organization, Experience designing for iOS and Android native mobile applications, Experience designing checkout, upsell, or post-purchase management flows, Experience building or scaling a design system across multiple brands or platforms, preferably in eCommerce, travel, mobility, financial services, retail, or another transaction-heavy environment
What You'll Do.
leading user experience
and user research across Avis Budget Group’s digital product ecosystem
managing a team of UX Design and UX Research professionals
partnering closely with Product Management
and external agency partners to deliver intuitive
and commercially effective customer experiences
coaching and developing designers
overseeing user research
managing design priorities
ensuring high-quality execution across multiple product workstreams
Lead UX and UI design across web and mobile app platforms
from discovery and concept through execution and optimization
and further build-out a team of UX professionals
providing clear direction
and prioritization support
Oversee user research activities
ensuring customer insights are incorporated into product strategy
and experience improvements
Translate complex rental
and ancillary product requirements into simple
and accessible customer experiences
Guide the creation of user flows
high-fidelity designs
and interaction specifications
and advocate for design systems
and documentation standards
Use qualitative insights
and business performance data to inform design decisions and identify opportunities for improvement
Help define and improve the design intake
and handoff process across Product
How You'll Work.
Team & Collaboration
partners closely with Product Management, Engineering, Marketing, and external agency partners; Collaborate with Engineering to ensure designs are feasible, clearly specified, and implemented accurately across mobile apps and web; Partner with Marketing teams to ensure digital experiences reflect the distinct positioning and tone of Avis and Budget; Help define and improve the design intake, review, prioritization, research planning, and handoff process across Product, Design, Engineering, and QA
Communication Scope
communication; storytelling; presentation; stakeholder management
Process & Methodology
manage design priorities, prioritization support, prioritization
Full Job Description
**Driven to be the Best** **People. Performance. Purpose.** At Avis Budget Group, we’re driven to be the best vehicle rental company in the world, together. Our 25,000 employees raise the bar every day, bringing different perspectives, taking ownership, and leading with integrity. We’re defining the future of mobility with safe, sustainable solutions that move people, businesses, and communities forward. The UX Design Manager will be responsible for leading user experience, interface design, and user research across Avis Budget Group’s digital product ecosystem. This is a highly visible leadership role that manages a team of UX Design and UX Research professionals and partners closely with Product Management, Engineering, Marketing, and external agency partners to deliver intuitive, accessible, and commercially effective customer experiences. The ideal candidate is both a strong design leader and an effective people manager: someone who can set UX direction, coach and develop designers, oversee user research, manage design priorities, and ensure high-quality execution across multiple product workstreams. This role will support critical customer journeys including booking, reservation management, upsells, loyalty experiences, and post-booking trip management across Avis and Budget. **What You 'll Do: ** * Lead UX and UI design across web and mobile app platforms, from discovery and concept through execution and optimization. * Manage, mentor, and further build-out a team of UX professionals, providing clear direction, feedback, coaching, and prioritization support. * Oversee user research activities, ensuring customer insights are incorporated into product strategy, design decisions, and experience improvements. * Partner closely with Product Management to define user-centered solutions that support engagement, conversion, retention, and operational efficiency. * Translate complex rental, loyalty, and ancillary product requirements into simple, intuitive, and accessi
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