UW Continuum College
UWHSProgramAdministrator
Neural analysis suggests this role is
optimal for Mid+ candidates.
“UWHS Program Administrator at UW Continuum College. Skills: program administration, stakeholder engagement, customer service, facilitative program leadership. day-to-day operations of the UW in the High School (UWHS) program. oversee and refine administrative policies and procedures”
What You'll Achieve.
improve quality, expand access, or provide clarity for program stakeholders
Industry & Context.
day-to-day decision-maker in resolving situations related to smooth program operations
What They're Looking For.
Must Have
Bachelor’s Degree AND at least two years of increasingly responsible administrative experience within higher education, K-12 education, nonprofit organization, or education agency.
Nice to Have
Demonstrated effectiveness in managing multiple priorities and programs within a complex and fast-paced organization, working knowledge of the Microsoft Office Suite and intermediate proficiency in the use of database systems, Ability to learn technology systems to enter, review, and analyze data, Excellent oral, written, and interpersonal communication skills, Demonstrated effectiveness both as a self-starter and as a team member
What You'll Do.
day-to-day operations of the UW in the High School (UWHS) program
oversee and refine administrative policies and procedures
resolve situations related to smooth program operations
advise stakeholders on detailed operational program processes and policies
maintain clear and thorough documentation of customized program policies and operational procedures
plan and present information at program events
participate in the development and maintenance of web tools
and supervise a part-time student assistant
provide exceptional customer service
and review content for accurate and engaging websites
establish and maintain communication channels as a primary point-of-contact for program stakeholders
lead efforts to update and improve the program’s operational processes and procedures
identify and contribute to the development and implementation of new policies
participate in strategic planning/special initiatives
train new staff on program policies and procedures
How You'll Work.
Team & Collaboration
collaborates with the UWHS Director and Senior Program Manager; collaborates with other units within Continuum College (e.g. marketing, finance, registration); collaborates with UW faculty from a wide range of departments; works with campus partners – UW faculty, departmental administrators, central support units; works with community partners – high school teachers and administrators; works with program participants – high school students and former UWHS students; works with the general public – prospective participant inquiries; demonstrated effectiveness as a team member
Communication Scope
Excellent oral, written, and interpersonal communication skills
Process & Methodology
managing multiple priorities and programs
Full Job Description
**Job Description** **UW Continuum College** **has an outstanding opportunity for a Program Administrator****to join their International & Academic Programs team.** **About this Opportunity** The UW in the High School Program Administrator is a specialized role with primary responsibility for day-to-day operations of the UW in the High School (UWHS) program. The Program Administrator is a key member of the UWHS team, and collaborates with the UWHS Director and Senior Program Manager, other units within Continuum College (e.g. marketing, finance, registration), and UW faculty from a wide range of departments to oversee and refine administrative policies and procedures that are central to the success of the program. **Key Responsibilities** Program Administration (40%) Demonstrate a deep understanding of the program structure and components, audience, stakeholders, and objectives. Act as day-to-day decision-maker in resolving situations related to smooth program operations. Take ownership of, and advise stakeholders on, detailed operational program processes and policies, and master unique tools and systems used to support the program. Maintain clear and thorough documentation of customized program policies and operational procedures. Plan and present information at program events, such as teacher training and orientation. Participate in the development and maintenance of web tools to support program constituents. May hire, train, and supervise a part-time student assistant. Program Stakeholder Engagement And Customer Service (40%) Provide exceptional customer service, leaving a positive impression of the University, Continuum College, and UWHS program brands. Write, edit, and review content for accurate and engaging websites, marketing materials, and resources for students and teachers. Establish and maintain strong communication channels as a primary point-of-contact for program stakeholders: * Campus partners – UW faculty, departmental administrators, central suppo
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