Dungarvin

Individual And Family Services

UtilizationCoordinator

$0–0k Long Beach, California, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for entry candidates.

The Brief

“Utilization Coordinator at Dungarvin. Skills: Scheduling, Data Entry, Authorization Monitoring, Communication. Manage client scheduling. Track authorizations”

What You'll Achieve.

Ensure services are accurately scheduled; Ensure authorizations are properly utilized; Ensure operational issues are resolved quickly and effectively; Support proper utilization of approved hours; Ensure team success

Industry & Context.

Individual And Family Services
Problems you'll solve

Resolve operational issues quickly and effectively; Resolve missed clock-outs; Resolve scheduling discrepancies; Resolve GPS issues; Resolve visit-related concerns; Identify and resolve under- or over-utilization issues; Effectively manages shifting priorities; Effectively manages competing demands; Effectively manages operational challenges

What They're Looking For.

Must Have

High school diploma, Fluent English and Spanish, High-volume, accurate data entry, Navigating multiple systems, Proficiency in Excel, Proficiency in Word, Proficiency in PowerPoint, Proficiency in Teams, Proficiency in SharePoint, Organize data, Interpret data, Translate data into actionable insights

Nice to Have

Experience in healthcare operations, Experience in scheduling coordination, Experience in caregiver support, Experience in similar service-based environments, Experience in fast-paced environments handling approximately 100–200 daily tasks, Experience with scheduling systems, Experience with healthcare systems, Experience with MatrixCare or similar platforms, Exposure to authorization tracking, Exposure to utilization management, Exposure to service coordination processes

What You'll Do.

Manage client scheduling

Communicate with caregivers

Perform high-volume data entry

Ensure services accurately scheduled

Ensure authorizations properly utilized

Resolve operational issues quickly

and maintain visit schedules

and maintain service codes

and maintain authorization details

Contact caregivers to resolve issues

Track client authorizations

Support proper utilization of approved hours

Identify and resolve under- or over-utilization issues

Run operational reports

Review operational reports

Maintain operational reports

Support a growing team

Adapt to shifting priorities

Assist during high-volume periods

Contribute to process improvements

How You'll Work.

Team & Collaboration

Collaborate with caregivers; Collaborate with clients; Collaborate with scheduling teams; Collaborate with internal partners; Work with a collaborative team; Support teammates; Share ideas for improvement; Step in where needed for team success

Communication Scope

Communicate clearly; Respond in a timely, professional, and solutions-focused manner

Full Job Description

A LITTLE ABOUT US: Cambrian Homecare, LLC (part of the Dungarvin family of companies) has been providing compassionate, flexible, and personalized in-home care since 1996, helping individuals of all ages; including seniors and persons with developmental disabilities; live independently and with dignity in the comfort of their own homes. Our work is rooted in community, reliability, and meaningful human connection. At Cambrian, every team member contributes to a culture of support and respect. We partner with caregivers, families, hospitals, and community organizations to deliver tailored care plans and build relationships that truly matter. While no workplace is perfect, many people who work here highlight the sense of purpose, teamwork, and flexibility they experience as part of the Cambrian community. In this role, you’ll join a collaborative team committed to empowering others, supporting our staff, and making a real difference every day; whether behind the scenes or out in the community. WE OFFER: * Compensation: $22.50 hourly fixed rate. * Work Environment: On-site in Long Beach, CA. * Team Culture : A dynamic, fast-paced, and highly collaborative environment where teamwork, adaptability, and strong communication make a real impact. Work is engaging and ever-changing, with no two days the same, and a strong culture of supporting one another and celebrating shared success. * Work Schedule: Monday - Friday, 9:00 AM – 6:00 PM PST. * Retirement Plan : Employees may participate in a 401(k) retirement savings plan. * Time Away : PTO and paid sick leave. * Insurance & Health: Medical (100% of preventive care covered; domestic partners, spouses, and children eligible), dental, vision, Life and AD&D insurance, accident insurance, hospital indemnity, and critical illness coverage. As aUtilization Coordinator , you will support daily healthcare operations by managing client scheduling, authorization tracking, caregiver communication, and high-volume data entry. This role

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