UTDMSTechnician

Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about [our mission](https://wise.jobs/our-mission) and [what we offer](https://wise.jobs/what-we-offer). Join our User Technology (UT) team at Wise, where we create a seamless experience by offering all the necessary tools and permissions for people to do their best work and avoid being blockers. Our highly mobile, geographically diverse work environment includes more than 20 offices of varying sizes. UT comprises autonomous teams that build and maintain everything needed to support our company mission, including device management, conferences and events, network infrastructure, service management, and user access management within various engineering and support functions. You will work in a smaller group within a global team, primarily in the Tallinn office. Additionally, you will provide support to co-workers traveling or working from anywhere outside the office. We are a dedicated IT support team with a passion for solving complex problems and helping others succeed. We are a hybrid team where we come in at least 3 times a week but there are rare times when we might have to come in more frequently. Working together as a team is essential not only within our Tallinn office, but also with our team members in our other offices around the world. Key Responsibilities * Provide IT support and troubleshooting for both Windows and Apple environments. * Manage endpoint support, including expertise in Kandji and Intune. * Identify and suggest potential areas for improvement. * Be an encyclopaedia on Wise's IT products an