Think Academy US
Ed-Tech
UserOperationsSpecialist
“User Operations Specialist at Think Academy US. Skills: User operations, Content strategy, Community engagement. Monitor English learning trends. Analyze English learning trends”
What You'll Achieve.
Increase overall conversion efficiency; Increase ROI from events to enrollment
Industry & Context.
Identify drop-off points; Propose solutions
What They're Looking For.
Must Have
written and spoken English, English as a working language, Working proficiency in English and Mandarin
Nice to Have
1–2 years of experience in education, 1–2 years of project operations, 1–2 years of marketing, 1–2 years of community management, Solid understanding of U. S. K–12 education, Solid understanding of English learning, Solid understanding of student development, Experience in community operations, Experience in event planning, Experience in project execution, Experience in enrollment conversion
What You'll Do.
Monitor English learning trends
Analyze English learning trends
Translate trends into content
Package content into formats
Guide users into communities
Guide users into programs
Collaborate with marketing team
Identify drop-off points
Propose solutions for drop-offs
Increase conversion efficiency
Increase ROI from events
Collaborate with curriculum teams
Collaborate with teaching teams
Collaborate with marketing teams
Conduct performance reviews
Optimize operational processes
How You'll Work.
Team & Collaboration
Curriculum teams; Teaching teams; Marketing teams
Communication Scope
Parent communication
Process & Methodology
Project operations
Applying for this User Operations Specialist role?
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