BNZ
Financial Services
UserExperienceResearcher
“User Experience Researcher at BNZ. Skills: User research, Customer needs, Insight driven delivery. Define research requirements. Create study plans”
What You'll Achieve.
Deliver excellent outcomes for customers; Deliver excellent outcomes for staff
Industry & Context.
Identify customer needs; Identify pain points
What They're Looking For.
Must Have
12-month fixed-term contract, UX research experience, Customer experience role, Human-centred design role
Nice to Have
Experience in a User Experience role, Experience in a Customer Experience role, Experience in a Human Centred Design role
What You'll Do.
Define research requirements
Organise participant recruitment
Facilitate research sessions
Conduct end-to-end analysis
Synthesise research findings
Present findings to stakeholders
Lead user research efforts
How You'll Work.
Team & Collaboration
Work with Product teams; Work with UX teams; Collaborate with teams; Work with development teams
Communication Scope
Communicate findings; Written communication; In-person communication
Applying for this User Experience Researcher role?
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ANONYMOUS · UNFILTERED
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