Amazon.com Services LLC

Human Resources, pxt

USImmigrationEscalationsSpecialist

$49–85k Arlington, Virginia, United States FULL TIME
The Brief

“US Immigration Escalations Specialist at Amazon.com Services LLC. Skills: Immigration escalations, Legal issue management, Process improvement. Serve as US Immigration SME. Resolve complex immigration escalations”

What You'll Achieve.

Improve experience; Reduce cost to serve; Close immigration compliance risks; Meet customer experience bars; Meet legal compliance bars

Industry & Context.

Human Resources, pxt
Problems you'll solve

Root cause analysis

What They're Looking For.

Must Have

3+ years human resources experience, Experience with HR processes and systems

Nice to Have

Experience with process improvement, Experience with stakeholder management, Experience managing confidential information, Adherence to strict confidentiality standards

What You'll Do.

Serve as US Immigration SME

Resolve complex immigration escalations

Manage legal issues with providers

Manage legal issues with internal legal

Manage legal issues with business customers

Conduct root cause analyses

Develop mechanisms to fix defects

Design new contacts mechanisms

Implement new contacts mechanisms

Design new communications mechanisms

Implement new communications mechanisms

Assess compliance risks

Implement compliance risks

Improve compliance risks

Develop implementation plans

Drive new service launches

Define communication strategies

Execute communication strategies

Define change management strategies

Execute change management strategies

Manage progress updates for projects

Drive delivery of progress updates

Monitor legal changes

Stay current on legal changes

Escalate issues impacting delivery

Escalate issues impacting customer experience

Review project impact

Readjust based on new legal

Oversee change management

How You'll Work.

Team & Collaboration

External providers; Internal legal; Business customers; Related artifacts

Communication Scope

Progress updates; Change management strategies

Process & Methodology

Change management, Implementation plans

Free ATS check

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