Amazon.com Services LLC
Human Resources, no business category
USImmigrationEscalationsSpecialist
“US Immigration Escalations Specialist at Amazon.com Services LLC. Skills: Immigration escalations, Legal compliance, Process improvement. Serve as US Immigration SME. Resolve complex immigration escalations”
What You'll Achieve.
Reduce cost to serve; Close immigration compliance risks; Meet customer experience bars; Meet legal compliance bars; Drive visibility; Drive accountability
Industry & Context.
Root cause analysis
What They're Looking For.
Must Have
Bachelor's degree, 5+ years Amazon experience, 6 years corporate immigration experience
Nice to Have
Knowledge of Lean, Knowledge of Kaizen, Knowledge of Six Sigma, JD or Master's degree, 8-10 years law firm experience, 8-10 years in-house experience, Building operational business processes, Improving operational business processes, Running operational business processes, Driving program effectiveness, High customer satisfaction, Identifying complex issues, Resolving complex issues, Leadership roles, Accountability, Sound personal judgment, Excellent written communications, Excellent verbal communications
What You'll Do.
Serve as US Immigration SME
Resolve complex immigration escalations
Conduct root cause analyses
Develop mechanisms to fix defects
Implement new contacts
Design new communications mechanisms
Implement new communications mechanisms
Assess compliance risks
Implement compliance risks
Improve compliance risks
Develop implementation plans
Drive new service launches
Define communication strategies
Execute communication strategies
Define change management strategies
Execute change management strategies
Manage progress updates
Drive progress updates
Stay current on legal changes
Monitor relevant portals
Monitor relevant publications
Monitor relevant notifications
Review project impact
Readjust based on legal changes
Oversee change management
How You'll Work.
Team & Collaboration
External providers; Internal legal; Business customers; Partners; Stakeholders; Leadership
Communication Scope
Written communications; Verbal communications
Process & Methodology
Implementation plans, Change management
Applying for this US Immigration Escalations Specialist role?
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