Company
USBillingSupervisor
Neural analysis suggests this role is
optimal for Mid candidates.
“US Billing Supervisor. Skills: billing operations, team leadership, process improvement. overseeing end-to-end billing operations for US-based client accounts. ensuring accuracy, timeliness, and compliance with contractual obligations and financial standards”
What You'll Achieve.
ensuring accuracy, timeliness, and compliance with contractual obligations and financial standards; Monitor and report on billing SLAs, KPIs, and team performance metrics; enhance efficiency, accuracy, and scalability of billing workflows
Industry & Context.
investigate, and resolve complex billing discrepancies and reconciliation issues
Amenable to work onsite in Ayala, Makati during training, with a hybrid setup thereafter based on business needs.
What They're Looking For.
Must Have
3+ years of experience as a Billing Supervisor, preferably supporting US-based clients, technical and billing expertise
What You'll Do.
overseeing end-to-end billing operations for US-based client accounts
and compliance with contractual obligations and financial standards
leading a billing team
managing complex reconciliations
monitoring service level performance
driving continuous process improvements
Supervise and manage the billing lifecycle for assigned client accounts
ensuring accurate and timely invoice generation
and resolve complex billing discrepancies and reconciliation issues
Monitor and report on billing SLAs
and team performance metrics
Lead process improvement initiatives to enhance efficiency
and scalability of billing workflows
and performance management to direct reports
and variance reports to management
Ensure adherence to internal controls
and applicable regulatory requirements
How You'll Work.
Team & Collaboration
cross-functional collaboration within a global operating environment; Collaborate with Accounts Receivable, Collections, IT, and other internal stakeholders to ensure seamless billing operations
Communication Scope
present billing, revenue, and variance reports to management
Process & Methodology
Lead process improvement initiatives
Full Job Description
**Job Description:** **Job Title:** Billing Supervisor **Job Summary:** The **Billing Supervisor** is responsible for overseeing end-to-end billing operations for US-based client accounts, ensuring accuracy, timeliness, and compliance with contractual obligations and financial standards. This role leads a billing team, manages complex reconciliations, monitors service level performance, and drives continuous process improvements. The position requires strong technical expertise, leadership capability, and cross-functional collaboration within a global operating environment. **Key Responsibilities:** * Supervise and manage the billing lifecycle for assigned client accounts, ensuring accurate and timely invoice generation * Review, investigate, and resolve complex billing discrepancies and reconciliation issues * Monitor and report on billing SLAs, KPIs, and team performance metrics * Collaborate with Accounts Receivable, Collections, IT, and other internal stakeholders to ensure seamless billing operations * Lead process improvement initiatives to enhance efficiency, accuracy, and scalability of billing workflows * Provide coaching, guidance, and performance management to direct reports * Prepare, analyze, and present billing, revenue, and variance reports to management * Ensure adherence to internal controls, company policies, and applicable regulatory requirements **What We’re Looking For:** * 3+ years of experience as a Billing Supervisor, preferably supporting US-based clients * Strong technical and billing expertise * Hands-on experience with SAP, Oracle, NetSuite, Workday, Microsoft Dynamics * Experience with subscription billing tools: Zuora, Chargebee, Stripe Billing * Intermediate–Advanced Excel (Pivot Tables, VLOOKUP, XLOOKUP) * Familiarity with CRM platforms such as Salesforce or HubSpot * Amenable to work onsite in Ayala, Makati during training, with a hybrid setup thereafter based on business needs. **What Do You Think?** **Does your experience reflect w
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