HealthHero
healthcare
UrgentCareCoordinator
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Urgent Care Coordinator at HealthHero. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, Excellent communication skills, Attention to detail, Ability to prioritise your workload, Caring and empathetic nature, pro-active can-do attitude. Responsive contact point in the Single Point of Access (SPA). Shift coordination for the SPA and the Out of Hours Urgent Care service”
What You'll Achieve.
ensure the best possible care is delivered to patients and service users
Industry & Context.
Out of Hours, Various shift patterns, weekday overnights and weekend shifts, flexible approach to working hours, days/weekends, overnights and Bank Holidays, training purposes during the first four weeks of employment
What They're Looking For.
Must Have
A good standard of general education, Experience in a similar role, Excellent communication skills, Attention to detail, Ability to prioritise your workload, Caring and empathetic nature
What You'll Do.
Responsive contact point in the Single Point of Access (SPA)
Shift coordination for the SPA and the Out of Hours Urgent Care service
Responsive point of contact for medical
clinical and healthcare professionals
Working with the ambulance service and NHS 111
Planning ahead to ensure people and resources are best utilised
Assisting clinicians to access community health teams
Supervising operational staff
How You'll Work.
Team & Collaboration
cross-functional coordination; vendor/stakeholder management
Communication Scope
Excellent communication skills
Process & Methodology
resource planning
Full Job Description
Are you interested in joining a dynamic team that provides the best possible care to patients? Are you seeking a new challenge and an opportunity to advance your career while gaining valuable experience within an Urgent Care setting? If so, we would love to hear from you! We currently have an opportunity for one enthusiastic individual to join our Urgent Care team as an Urgent Care Coordinator, on an out-of-hours basis, including weekday overnights and weekend shifts. We are looking for individuals who thrive on working within a busy and varied environment and want to be part of a high-performing and supporting team. _***Please note that upon applying for this role, we will be able to share our various working patterns, which will include weekdays, weekends, and shifts within the out-of-hours period***_ **About the role** The Urgent Care Coordinator position is a multi-faceted 24/7 role requiring excellent communication skills, in-depth knowledge of operational processes, combined with a pro-active can-do attitude. The role ranges from being a responsive contact point in the Single Point of Access (SPA) to shift coordination for the SPA and the Out of Hours Urgent Care service. Please note, as our operation runs around the clock, 365 days a year, you’ll need to bring a flexible approach to working hours because our shift patterns include days/weekends, overnights and Bank Holidays. **About you** If you are looking for career progression or a new challenge, this position will offer you a unique experience, with the support of a thriving team. We’ll provide all of the training and ongoing professional development you need to be confident and comfortable in your role. You work at the heart of our Urgent Care team and ensure the best possible care is delivered to patients and service users in this diverse role. Our service can be extremely busy at times, but you will thoroughly enjoy this environment where no two days are the same. If you are organised and enjoy plannin
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