QVC Group, Inc.
Retail
UpsellAssociateOptimizationPlanner
Neural analysis suggests this role is
optimal for Mid candidates.
“Upsell Associate Optimization Planner at QVC Group, Inc.. Skills: Upsell optimization, Cross-sell optimization, Retail planning. Determine upsell item types. Identify possible upsells”
What You'll Achieve.
Grow company sales; Attain financial goals; Improve customer experience; Increase attachment rates
Industry & Context.
Ability to travel if needed
What They're Looking For.
Must Have
Minimum 3 years related experience preferred - retail planning, merchandising or marketing, 1+ year experience in excel, SQL, tableau, High school diploma or equivalent experience, Knowledge of Apparel and Jewelry trends
What You'll Do.
Determine upsell item types
Identify possible upsells
Follow business rules
Set pricing and credit terms
Advocate for upsells and cross sells
Monitor calendar adjustments
Partner with cross-functional teams
How You'll Work.
Team & Collaboration
Work with multiple planning teams; Partner with and influence internal and external cross-functional teams
Full Job Description
Thank you for your interest in joining our team! QVC Group, Inc. is a Fortune 500 company with six leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road®. We are a live social shopping company that redefines the shopping experience through video-driven commerce on every screen, from smartphones and tablets to laptops and TVs. QVC Group brings innovative products, compelling content, and unforgettable moments to millions of shoppers worldwide via social platforms, streaming apps, ecommerce sites and TV channels, making every screen a doorway to discovery, delight and community. **The Opportunity** Reporting to the Supervisor- Upsell Optimization Planning, you will grow company sales through linking of an upsell and cross-sell opportunity. You will support the placement of upsells to scripted and non-scripted items across multiple merchandise categories within QVC to attain financial goals and improve the customer experience. You have a passion and knowledge of product and strong attention to detail skills. You will need to work with multiple planning teams to align on direction. You will work fully remote. **Who We Are** QVC empowers shoppers with knowledge and shares insights in a lively and engaging way. We offer an ever-changing collection of familiar brands and fresh new products – from home and fashion to beauty, electronics and jewelry – and we connect shoppers to interesting personalities, engaging stories and award-winning customer service. QVC reaches more than 200 million homes worldwide via its 13 broadcast networks and reaches millions more via multiple streaming services, websites, mobile apps and social pages. **Your Impact** * Determine the appropriate upsell item types, for both scripted and non-scripted products. * Use resources and a variety of internal reports to identify possible upsells. * Follow the business rules and expectations related to upsell attachments; PALs and show, inventory levels, broken SKU
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