Teledyne Technologies Incorporated
aerospace and defense
UnmannedSystemsInstructor
“Unmanned Systems Instructor at Teledyne Technologies Incorporated. Skills: Unmanned Systems Operation, Technical Instruction, Customer Support, Field Service. Conducts technical training courses for customers and/or employees in the use of complex situations for multiple products. Interacts with customer and functional organizations to develop specifications for content of courses”
What You'll Achieve.
ensure that course material reflects current product features; make sure customers have what they need to stay operational
Industry & Context.
troubleshooting procedures; isolating equipment problems
Ability to obtain an FAA Part 107 Certification, Eligible for Top Secret/SCI clearance, willing and able (on potentially short-notice) to deploy/travel (minimum 75% of travel) to a variety of locations (domestic and international) and for a variety of deployment durations to meet customer needs and the statement of work, Applicants must be either a U. S. citizen, U. S. national, legal permanent resident, asylee, refugee or must be eligible to apply for and obtain the appropriate export control license from the U. S. Departments of State or Commerce, Eligible to be certified to examine, possess, and transfer items under the Canadian Controlled Goods Program and legally authorized to work in Canada
What They're Looking For.
Must Have
interpersonal skills, training/customer support skills, writing skills, proven abilities to perform under stress, effectively multi-task without sacrificing quality output, Operational experience with US DoD as an unmanned systems operator, Instructor experience, ideally with delivering military, commercial or general aviation curricula, Minimum two (2) years business application experience with Microsoft office (Word & Excel), Ability to obtain an FAA Part 107 Certification, Ability to operate independently, interface with all levels of customer organizations, Capable of concise reporting, remote communications, Demonstrated working knowledge of Wireless Communications, Eligible for Top Secret/SCI clearance, willing and able (on potentially short-notice) to deploy/travel (minimum 75% of travel) to a variety of locations (domestic and international) and for a variety of deployment durations to meet customer needs and the statement of work, Applicants must be either a U. S. citizen, U. S. national, legal permanent resident, asylee, refugee or must be eligible to apply for and obtain the appropriate export control license from the U. S. Departments of State or Commerce, Eligible to be certified to examine, possess, and transfer items under the Canadian Controlled Goods Program and legally authorized to work in Canada
Nice to Have
Two-year general business degree or equivalent with 2-3 years related work experience, 2-3 years of focused experience in a professional service/training role with a medium to high volume hi-tech manufacturing environment, Certified DoD sUAS Master Trainer through a DoD sponsored schoolhouse, Software test or system Validation and Verification experience
What You'll Do.
Conducts technical training courses for customers and/or employees in the use of complex situations for multiple products
Interacts with customer and functional organizations to develop specifications for content of courses
Prepares lesson plans from engineering documentation
field service requirements or software documentation
Works with engineering
and manufacturing to ensure that course material reflects current product features
Instructs participants in both classroom lectures and laboratory sessions
Follows up to determine applicability of course material
Provide operator level training on unmanned systems
Provide customer specific focused training
Assist with product testing and validation
Provide technical field support for Teledyne’s customers on a global scale
maintain and teach both formal and on-the-job training for our customers
Provide technical field support of company resolve maintenance and operational issues
and follow through to make sure customers have what they need to stay operational
Aid the customer in troubleshooting procedures for the system and network/communications hardware
Provide customer demonstrations and support to the business development team
Interpret technical documents and monitor product analyze technical data and evaluating maintenance procedures
Provide feedback to Teledyne’s engineers for feature requests and product improvement
Collaborate with inter-company organizations to isolate equipment problems not detected by diagnostics and standard documentation
Provide customer service support by responding to all incoming calls and correspondence
basic troubleshooting and redirection (if required)
How You'll Work.
Team & Collaboration
Works with engineering, technical support, and manufacturing to ensure that course material reflects current product features; Collaborate with inter-company organizations to isolate equipment problems not detected by diagnostics and standard documentation; Provide feedback to Teledyne’s engineers for feature requests and product improvement
Communication Scope
writing skills; concise reporting; remote communications
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