IBC Bank
UniversalTeller(PartTime)
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“Universal Teller (Part Time) at IBC Bank. Skills: Customer service, Cash handling, Sales. Process paying and receiving teller transactions. Deliver prompt, efficient, and friendly customer service”
What You'll Achieve.
Perform successfully to the Sales Performance Goals and Referral Programs
Industry & Context.
Problem solver; Judgement and sound decision-making abilities
What They're Looking For.
Must Have
High school graduate or GED equivalent, 1 to 6 months cash handling preferred, 1 + years of experience interacting with people preferred
What You'll Do.
Process paying and receiving teller transactions
and friendly customer service
Balance and maintain assigned cash box
Promote bank products and services
Meet customer financial needs
Participate in product and service initiatives
Process foreign currency transactions
Minimize errors and reduce losses
Assist in solving customer transaction issues
Answer banking related inquiries
Operate teller equipment
Assist with branch procedures
Assist with on-the-job training
Report to work and assist other branches
Perform sales functions
How You'll Work.
Team & Collaboration
Assist with branch procedures under dual control requirements; Assist on-the-job training for their branch and other branches
Communication Scope
Good oral and written communication; Bilingual preferred for border markets
Full Job Description
### IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience. **Time Type:** Part time **This is an in-office position.** ******Department:****** 705 Teller Operations ******Job Summary:****** The Universal Teller I position is responsible for conducting and processing various types of customer bank transactions while delivering the “IBC Experience”. This includes providing prompt, efficient, and friendly customer service to customers while adhering to bank teller policy and procedure guidelines. This position also requires tellers to maintain a balanced cash drawer and become skilled in the ability to build customer relationship to identify products and services to meet the customer’s banking needs. ******Job Description:****** ****ESSENTIAL JOB FUNCTIONS**** __The statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents.__ * Process paying and receiving teller transactions * Deliver the IBC Experience by providing prompt, efficient and friendly customer service * Balance and maintain assigned cash box and vault if applicable as well as perform end of day process * Meet customer financial needs by promoting bank products and services through lobby, motor bank and outreach activities * Perform successfully to the Sales Performance Goals and Referral Programs * Participate in pr
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