Company

Banking

UniversalBanker

$0–0k Saltsburg, Pennsylvania, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Universal Banker. Skills: Customer service, Sales. Greet customers warmly. Process transactions accurately”

What You'll Achieve.

Meet sales goals

Industry & Context.

Banking

What They're Looking For.

Must Have

Minimum 1 year of experience in a customer-facing role, High school diploma or GED

Nice to Have

Previous banking experience, Sales experience

What You'll Do.

Greet customers warmly

Process transactions accurately

Identify customer needs

Recommend appropriate products and services

Process loan applications

Cross-sell bank products

Adhere to security procedures

How You'll Work.

Team & Collaboration

Work with branch team

Communication Scope

Customer interaction

Full Job Description

**_Location:_** 602 Salt St Saltsburg, PA 15681 ** _Hours:_** Monday - Thursday 8:30 am - 4:00 pm Friday 8:30 am - 6:00 pm Saturday 9:00 am - 12:00 pm (Must be flexible around branch hours ** _Function:_** Responsible for the delivery of exceptional customer service related to branch operations on the teller line in conjunction with sales and platform duties, including meeting assigned sales goals, in support of Individual and Branch production goals. Shared responsibility of duties is dictated by the business needs of the branch. **_Duties and Responsibilities:_** * Uses a combination of computer systems, S&T sales skills, product knowledge, and knowledge of policies and procedures to successfully operate a customer service window in an efficient and accurate manner, providing exceptional customer service on a variety of transactions, including the following: * Utilizing computer systems to properly identify customers, verify authenticity of the requested transaction, and complete required steps to protect the customer and the bank from fraud (including, but not limited to verifying balances, placing holds, and documenting proper identification). * Accepting deposits, verifying endorsements, and issuing receipts. * Accepting checks or coupons for cashing, identifying customer, verifying endorsements and balances, and/or referring customers to branch management for authorization. * Accepting savings deposits and withdrawals and performing related duties. * Providing additional customer services, including bank money orders and other services. * Accepting various loan payments or other types of payments. * Balancing window cash daily. * Performing ATM settlement where applicable. * Assisting in vault balancing, where applicable. * Uses the following key sales functions to deliver exceptional customer service and ensure complete customer satisfaction, while meeting and exceeding established sales goals: * Profile customers to determine and recommend appropriate S&T lo

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