Company
Banking
UniversalBanker
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Universal Banker. Skills: Customer service, Sales. Greet customers warmly. Process transactions accurately”
What You'll Achieve.
Meet sales goals
Industry & Context.
What They're Looking For.
Must Have
Minimum 1 year of experience in a customer-facing role, High school diploma or GED
Nice to Have
Previous banking experience, Sales experience
What You'll Do.
Greet customers warmly
Process transactions accurately
Identify customer needs
Recommend appropriate products and services
Process loan applications
Cross-sell bank products
Adhere to security procedures
How You'll Work.
Team & Collaboration
Work with branch team
Communication Scope
Customer interaction
Full Job Description
**_Location:_** 602 Salt St Saltsburg, PA 15681 ** _Hours:_** Monday - Thursday 8:30 am - 4:00 pm Friday 8:30 am - 6:00 pm Saturday 9:00 am - 12:00 pm (Must be flexible around branch hours ** _Function:_** Responsible for the delivery of exceptional customer service related to branch operations on the teller line in conjunction with sales and platform duties, including meeting assigned sales goals, in support of Individual and Branch production goals. Shared responsibility of duties is dictated by the business needs of the branch. **_Duties and Responsibilities:_** * Uses a combination of computer systems, S&T sales skills, product knowledge, and knowledge of policies and procedures to successfully operate a customer service window in an efficient and accurate manner, providing exceptional customer service on a variety of transactions, including the following: * Utilizing computer systems to properly identify customers, verify authenticity of the requested transaction, and complete required steps to protect the customer and the bank from fraud (including, but not limited to verifying balances, placing holds, and documenting proper identification). * Accepting deposits, verifying endorsements, and issuing receipts. * Accepting checks or coupons for cashing, identifying customer, verifying endorsements and balances, and/or referring customers to branch management for authorization. * Accepting savings deposits and withdrawals and performing related duties. * Providing additional customer services, including bank money orders and other services. * Accepting various loan payments or other types of payments. * Balancing window cash daily. * Performing ATM settlement where applicable. * Assisting in vault balancing, where applicable. * Uses the following key sales functions to deliver exceptional customer service and ensure complete customer satisfaction, while meeting and exceeding established sales goals: * Profile customers to determine and recommend appropriate S&T lo
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