Centier
UniversalBanker
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Universal Banker at Centier. Skills: Customer service, Financial transactions, Client relationship management. Provide quality service to clients. Establish rapport with clients”
What You'll Achieve.
Retain and deepen existing bank client relationships; Recommend value-added bank products and services; Timely and efficient completion of client transactions; Accurate records; Thorough handling of all monies assigned; Proactively participates in the servant sales process; Implement sales tactics; Achieve individual, branch, and organizational goals
Industry & Context.
Work through client problems; Identify error
Available to work evenings, Available to work some weekends, Available to work at other branches as needed
What They're Looking For.
Must Have
High School diploma or equivalent
Nice to Have
Banking experience is a plus, Minimum of six months customer service/cash handling experience is desirable
What You'll Do.
Provide quality service to clients
Establish rapport with clients
Promote and advise on bank products
Perform basic teller transactions
Comply with BSA/AML/OFAC regulations
Maintain customer business confidentiality
Handle client problems and complaints
Verify currency shipments
Balance cash machines and vault
Assist associates with balancing drawers
Perform client onboarding
and organizational goals
Maintain working knowledge of products
Represent Centier professionally
Engage in personal development activities
Refer clients to specialists
Perform PA’s and aisle time
Maintain professional manner and appearance
Follow Centier’s Mission
Essentials of Excellence and Values
How You'll Work.
Team & Collaboration
Work well with others; Work in a team environment; Assist associates with balancing drawers; Interact with business partners; Train new associates; Mentor fellow associates
Communication Scope
Effectively communicate all available options; Explain solutions; Handle objections; Ask for their business; Advise on bank’s products; Listen to understand; Think through all options; Recommend and implement solutions; Assess needs
Full Job Description
**Starting Pay Rate is Based on Experience - Minimum Hourly Rate:** $19.00 Recognizing and valuing diversity strengthens our ability to attract, retain and engage associates and reinforces our relationship within our communities. Our associates are the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge and talent that our associates invest in their work represents a significant part of not only our culture, but our reputation and company’s achievement as well. ****A Centier Associate**** is someone who embodies a servant heart, is unaccepting of anything less than remarkable service, and is self-motivated and driven to deliver exceptional results. **_**What are our values?**_** Our Corporate values are Caring, Loyalty, Integrity, Friendship, Fun....who wouldn't want to work for an AWARD-WINNING company that's built on these pillars? _****What about the perks?****_ Access to our Marathon Health Clinics which provide _FREE_ visits & prescriptions, Generous Paid Time Off benefit, Tuition Reimbursement, 401K match, Associate Stock Ownership Plan, Daycare Reimbursement, _FREE_ Onsite Fitness Center/Fitness Reimbursements, Health and Wellness Programs, the ability to have a voice with our Diversity/Equity/Inclusion Council, Career Growth, Work/Life Balance, AND MORE. **Supervisory Responsibilities:** No **Summary:** As the front-line client ambassador for Centier, the Universal Banker (Bank Teller) is cross trained to provide a remarkable experience for clients. This position will have a thorough understanding of the client’s transaction requirements and be able to effectively communicate all available options to them. They are accountable for educating clients, retaining, and deepening existing bank client relationships, and recommending value-added bank products and services. This position participates in the daily operations of the branch, which could include, assisting clients with account openings, account manag
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