University of Miami
UnitSecretary
Neural analysis suggests this role is
optimal for Entry candidates.
“Unit Secretary at University of Miami. Skills: Maintaining and updating patients’ records, Performing administrative activities, Providing support to an assigned unit, Maintaining a calm, business-like atmosphere, Greeting customers and visitors, Handling inquiries and directing individuals, Initiating positive communication, Answering the telephone and taking messages, Maintaining patient charts, Assembling admission charts, Preparing patient Welcome Packets and Folders, Completing Clean Room C”
Industry & Context.
Handles their inquiries, and directs them to the appropriate person and/or area.
What They're Looking For.
Must Have
High school diploma or equivalent, Valid American Heart Association (AHA) Basic Life Support (BLS) certification, Minimum 1 year of relevant experience
What You'll Do.
Provides support to an assigned unit by maintaining and updating patients’ records and performing administrative activities in compliance with all regulations.
business like atmosphere that promotes productivity.
Consistently supports the philosophy of service excellence of the organization.
safe and functional work area in the Nursing Station.
Greets all customers when entering the unit
handles their inquiries
and directs them to the appropriate person and/or area.
Consistently initiates a positive communication with the patients
nurses and physicians in a courteous manner.
Greets Visitors and callers
using a calm and friendly approach when communicating with others.
Answers the telephone before the fourth ring. Takes messages
answers routine questions
and transfers call to appropriate areas and individuals.
Uses telephone etiquette standards 100%
using hospital designated scripting.
Maintains the patient's chart in appropriate order.
Initiates and assembles admission chart within 15 minutes of patients' arrival to the unit.
Prepares patient Welcome Packets and Folders for each patient.
Complete Clean Room Checklist for every room prior to patient arrival.
Assures that all pertinent information and forms are sent to the receiving unit when patients are transferred.
Records and delivers messages.
Maintains appropriate logs.
Ensure appropriate resources
equipment and supplies are available.
Utilizes universal precautions and environmental safety guidelines.
Comply with established measures for infection control
OSHA and AHCA regulations and risk management.
Utilizes time constructively and in an organized manner to accomplish assigned responsibilities.
departmental and personnel policies and procedures.
Comply with the employee Code of Ethics and Standards of Behavior.
Attend mandatory educational programs and annual in-services.
Preform other duties and responsibilities as assigned by supervisor.
How You'll Work.
Team & Collaboration
Consistently initiates a positive communication with the patients, family members, nurses and physicians in a courteous manner.; Greets Visitors and callers, using a calm and friendly approach when communicating with others.; Answers the telephone before the fourth ring. Takes messages, answers routine questions, and transfers call to appropriate areas and individuals.
Communication Scope
Initiates a positive communication with the patients, family members, nurses and physicians in a courteous manner.; Greets Visitors and callers, using a calm and friendly approach when communicating with others.; Answers the telephone before the fourth ring. Takes messages, answers routine questions, and transfers call to appropriate areas and individuals.; Uses telephone etiquette standards 100%, using hospital designated scripting.
Full Job Description
**_Current Employees:_** If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click [here](https://www.myworkday.com/umiami/d/task/1422$7248.htmld) to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this [tip sheet](https://my.it.miami.edu/wda/erpsec/tipsheets/ER_eRecruiting_ApplyforaJob.pdf). **Location: UHealth Tower** **Shift: 3 Days/12-Hour Shifts (Days May Vary)** The Nursing Department has an exciting opportunity for a Full-Time Unit Secretary (U) position. The Unit Secretary (U) provides support to an assigned unit by maintaining and updating patients’ records and performing administrative activities in compliance with all regulations. **CORE JOB FUNCTIONS:** * Creates a calm, business like atmosphere that promotes productivity. * Consistently supports the philosophy of service excellence of the organization. * Maintains a clean, safe and functional work area in the Nursing Station. * Greets all customers when entering the unit, handles their inquiries, and directs them to the appropriate person and/or area. * Consistently initiates a positive communication with the patients, family members, nurses and physicians in a courteous manner. * Greets Visitors and callers, using a calm and friendly approach when communicating with others. * Answers the telephone before the fourth ring. Takes messages, answers routine questions, and transfers call to appropriate areas and individuals. * Uses telephone etiquette standards 100%, using hospital designated scripting. * Maintains the patient's chart in appropriate order. * Initiates and assembles admission chart within 15 minutes of patients' arrival to the unit. * Prepares patient Welcome Packets and Folders for each patient. * Complete Clean Room Checklist for every room prior to patient arrival. * Assures that all pertinent information and forms are sent to the receiving unit when patients are transfe
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